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Welcome to the Chevereto user community!
Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.
Please keep in mind:
- This community is user driven. Be polite with other users.
- We recommend purchasing a Chevereto license to participate in this community.
- Purchase a Community Subscription to get even faster ticket response times.
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Chevereto Support CLST
Support response
- Extra Support is delivered within 24-hours.
- Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
- Bug Tracking requires an active Chevereto self-hosted subscription.
- Community Help is user driven. Be polite with other users and do not expect official support.
Support checklist
- Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
- Confirm that the server meets the System Requirements
- Check for any available Hotfix - your issue could be already reported/fixed
- Read documentation - It will be required to Debug and understand Errors for a faster support response
Community Help
Community Help is delivered by the community, by other users of the software.
Servers issues
Server Issues is delivered by the community, by other users of the software.
- Threads
- 490
- Messages
- 3.1K
Customizations
Get help and feedback for advanced code editing needed to make the system fit your needs.
- Threads
- 487
- Messages
- 2.4K
Theming and styling
Get help regarding theme styling issues like changing the logo, fonts, colors, etc. This is all about customizations that make Chevereto fit your needs.
- Threads
- 489
- Messages
- 2.5K
API
All concerns regarding the Chevereto API. If you want to get the most of the Chevereto API this is your place.
- Threads
- 58
- Messages
- 334
