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  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Update failed

shafiqn

Chevereto Member
Update failed
21:29:29 Unable to download V4.3.5 with V3 license provided
21:29:28 Starting v4.3.5 download
21:29:28 Update needed, proceeding to download
21:29:28 Last available release is v4.3.5
21:29:26 Checking for updates
21:29:26 Valid license key
21:29:22 Installed version is v3.20.20
 
Chevereto V4 requires a Chevereto V4 license key, which you already have. Is the one that ends with with c6aa9 at your client panel.
 
Chevereto V3 has different requirements and you can't one-click upgrade it to V4. The documentation covers the upgrade procedure.

 
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