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Migrating to a new server and upgrading to Chevereto 4.3

Version
3.20.19
PHP version
7.4.33
Database driver
MariaDB
Database version
5.5.5-10.6.19-MariaDB
Web browser
Not a browser issue

SubnetMask

Chevereto Member
Hopefully one or more people in the community can advise... I'm currently running Chevereto 3.20.19 on CentOS 7, and I'd like to migrate it over to a Debian 12 machine and upgrade it to the latest version. From what I've found, I should be able to back up the DB on the original machine (did that), copy it to the new machine and restore it, along with creating the DB user and password and assigning permissions, then restoring the DB to the new MySQL (MariaDB) instance (did those), then copy the contents of /var/www to the new server and fix permissions (did that) and it should work, but it hasn't. I used the 'prepare.sh' off the github to install the prerequisites, so maybe that's the problem, or maybe the problem is 3.20.19 won't work with the version of PHP that gets installed... I'm not sure. I must be missing something.

Does anyone in the community have any advice to upgrade my version to the latest and move it to a new server (not necessarily in that order)?

One other oddity was when I tried to upgrade the existing instance from the Web UI, I got a prompt asking for my license key... When I entered my v4 key, I got a message saying need v3 key (or something like that), and when I provided my v3 key, I got 'Unable to download V4.3.5 with V3 license provided'.... Any ideas on that one?
 
The upgrade from V3 process is described here: https://v4-docs.chevereto.com/application/installing/upgrading.html

Follow these instructions and you should be fine.

One other oddity was when I tried to upgrade the existing instance from the Web UI, I got a prompt asking for my license key... When I entered my v4 key, I got a message saying need v3 key (or something like that), and when I provided my v3 key, I got 'Unable to download V4.3.5 with V3 license provided'.... Any ideas on that one?
Chevereto v3 works only with php 7.4. Chevereto v4 works only with php 8. You can't one click upgrade from v3 to v4, it must be done following our instructions.
 
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