Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

Please keep in mind:

• This community is user-driven. Always be polite and respectful to others.
• Support development by purchasing a Chevereto license, which also gives you priority support.
• Go further by joining the Community Subscription for even faster response times and to help sustain this space

Support response

• Extra Support is delivered within 24-hours.
• Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
• Bug Tracking requires an active Chevereto self-hosted subscription.
• Community Help is user driven. Be polite with other users and do not expect official support.

Support checklist

• Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
• Confirm that the server meets the System Requirements
• Check for any available Hotfix - your issue could be already reported/fixed
• Read documentation - It will be required to Debug and understand Errors for a faster support response