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  • Chevereto Support CLST

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    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
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Chevereto supports only 2MB Max Upload size

Marsanto said:
is this parameters correct?

max_execution_time = 30
max_input_time = 60

or that the problem why my upload fail?
Click to expand...

You need to check the server error log to actually know what is the real problem. Could be memory, execution time, hardware, etc.
 
Hi @Marsanto, Apolgoies for the inconvenience you've have experienced. Would you mind providing me your Arvixe username? I'll take a look at your account and be sure this issue is addressed and fixed for you.
 
Great! Good to hear. If you run into any issues down the road don't hesitate to reach out directly to me (or mentioned me on the Chevereto forums here) and I'll do my best to make sure everything is resolved quickly.
 
Last edited:
they says
"iirc you can edit through multiphp if not you can change it in the .htaccess"
so do i just put the code in .htaccess to make it work?
 
user096 said:
they says
"iirc you can edit through multiphp if not you can change it in the .htaccess"
so do i just put the code in .htaccess to make it work?
Click to expand...
I assume so, you are following their instructions aren't you? The limitation is not in the software, is on the server. We don't configure servers, we can't help you that much in this regard.
 
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