• Server support is delivered by the Chevereto Community. As the server is a basic requirement, any server issue won't be considered for Chevereto Tech Support and it will be handled in this section.

Chevereto supports only 2MB Max Upload size

Marsanto

Network license
License owner
I have increased php.ini to 10M
Also, I have increase max upload in chevereto dashboard to 5Mb.
The problem is, I still can not upload image more then 2mb. Upload progress get stuck on 36% or max 63%
Any suggestion?
note : post_max_size is 20M
memory_limit is 128Mb

 

Marsanto

Network license
License owner
is this parameters correct?

max_execution_time = 30
max_input_time = 60

or that the problem why my upload fail?
 

Rodolfo

Chevereto Developer
Chevereto Staff
is this parameters correct?

max_execution_time = 30
max_input_time = 60

or that the problem why my upload fail?
You need to check the server error log to actually know what is the real problem. Could be memory, execution time, hardware, etc.
 

greggarvixe

Well-Known Member
Hi @Marsanto, Apolgoies for the inconvenience you've have experienced. Would you mind providing me your Arvixe username? I'll take a look at your account and be sure this issue is addressed and fixed for you.
 

Marsanto

Network license
License owner
Hi @@Marsanto, Apolgoies for the inconvenience you've have experienced. Would you mind providing me your Arvixe username? I'll take a look at your account and be sure this issue is addressed and fixed for you.
Thank you, I have contact via arvixe chat and Fast response. Solved.
 

greggarvixe

Well-Known Member
Great! Good to hear. If you run into any issues down the road don't hesitate to reach out directly to me (or mentioned me on the Chevereto forums here) and I'll do my best to make sure everything is resolved quickly.
 

Rodolfo

Chevereto Developer
Chevereto Staff
Last edited:

user096

New Member
they says
"iirc you can edit through multiphp if not you can change it in the .htaccess"
so do i just put the code in .htaccess to make it work?
 

Rodolfo

Chevereto Developer
Chevereto Staff
they says
"iirc you can edit through multiphp if not you can change it in the .htaccess"
so do i just put the code in .htaccess to make it work?
I assume so, you are following their instructions aren't you? The limitation is not in the software, is on the server. We don't configure servers, we can't help you that much in this regard.
 
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