An error is reported when the dashboard automatically updates the version

[slomoo]

Dear user, Software Support is included with your license. Do note:

• ⚠️ Check hotfixes before opening a ticket
• ⏳ Ticket response time is within 30 days
  • If you need a faster response purchase Extra Support
• 🇨🇱 Support is delivered in CLST working hours
• 🚧 Software Support only covers software issues
• 👉 Must provide debug information

▶ Reproduction steps

3.17 to 3.20

1. [Example: Update from 3.17 to 3.20]
2. [Example: Open the website]
3. [Example: Go to /upload and upload a X image]

😢 Unexpected result

During the upgrade process, it was reported that EXIF PHP was missing, which is estimated to be the lack of EXIF extension, so I reinstalled an EXIF extension of PHP, restarted PHP and nginx, and the website reported 500

[Example: The website responds with a 500 error, in some routes it is just a white screen. The debug from the server is... ]

📃 Error log message

Provide the error log message (if any). If you find hard to debug consider purchasing Extra Support.

[Example: Must attach/paste the server error log relevant to this issue]

 

[Rodolfo]

When you encounter an HTTP 500 error you must refer to this document: https://v3-docs.chevereto.com/manual/troubleshooting/errors.html#http-500-internal-server-error