Availability of the author to answer questions related to the system and its inner working
Answering to technical questions about system features and its components
Assistance with reported bugs and system issues
Help with included third-party assets
Support is delivered directly by the creator of Chevereto which means that you can ask how to implement ideas or extend your website. If the problem or issue is not related to Chevereto, we will guide you to make it work and if there is a script error we will fix it directly in your website.
Clients with an active license can ask for tech support assistance at anytime.
Same day support
Chevereto support is delivered within few hours of your initial request. Since we believe in transparency, all tech support issues are public.
We will be happy to install Chevereto for you. Just send us an installation request and we will do all the installation job for you. For free.