Chevereto support

With Chevereto you can enjoy same-day direct support covering technical issues and general questions. Don't worry, we've got your back.

Tech Support

Get help regarding any issue related with Chevereto.

Client Area

Access to client area to download and review your license.

Documentation

All the information related to Chevereto.

Support includes

  • Availability of the author to answer questions related to the system and its inner working
  • Answering to technical questions about system features and its components
  • Assistance with reported bugs and system issues
  • Help with included third-party assets
  • Installation services

Support is delivered directly by the creator of Chevereto which means that you can ask how to implement ideas or extend your website. If the problem or issue is not related to Chevereto, we will guide you to make it work and if there is a script error we will fix it directly on your website.

Clients with an active license can ask for tech support assistance at any time.

Support hours

Regular support hours are Monday-Friday from 12:00 to 18:00 CLST. We don't offer support on Weekends or holidays.

Get support

Having issues? Don't worry, just request support and you will get hep right away.

Get support

Same day support

Chevereto support is delivered within few hours of your initial request. Since we believe in transparency, all tech support issues are public.

Installation service

We will be happy to install Chevereto for you. Just send us an installation request and we will do all the installation job for you. For free.

License activation

If you purchased bundled hosting please complete the license activation form to get your Chevereto license.