Support is delivered by the core developer with help from the Chevereto Community. You can expect software support for bugs and any other kind of error in the software. You can also get support for the following:
Chevereto system and its inner workings
Troubleshoot server-related issues
Understanding of system messages and error entries
👑 Extra Support
Did you break something? An extra support layer can be purchased starting at just $45.
Fee per incident
Response time within 24-hours
Covers installation issues, diagnosis, database structure and damaged software integrity.
1. Check the documentation
Our documentation contains information on debug and server issues. It also contains a general reference of the dashboard settings.