With Chevereto you can enjoy same-day direct support covering technical issues and general questions. Don't worry, we've got your back.
Support is delivered directly by the creator of Chevereto which means that you can ask how to implement ideas or extend your website. If the problem or issue is not related to Chevereto, we will guide you to make it work and if there is a script error we will fix it directly in your website.
Clients with an active license can ask for Tech support anytime and get access to the forum's client section.
Chevereto support is delivered within few hours of your initial request. Since we believe in transparency, all the Tech support issues are public.
In the case that you need us to fix an error caused by a third-party (like bad coding in the application files or issues of that nature) you only need to let us know and we will be happy to help you.
We usually don't charge per third-party incidents, but it depends on the complexity of the problem. In most cases we are able to detect the problem so you only need to forward that info to the alleged third-party to get things fixed.
If you purchased our Network bundle with TMDHosting please complete the license activation form to get your free Network license.
