Support

Chevereto is actively maintained and supported by its core developer.

Tech support
Report a bug

Tech support

You can expect software support for bugs and any other kind of error in the software.

  • Installation procedures
  • Chevereto system and its inner workings
  • Troubleshoot server-related issues
  • Understanding of system messages and error entries

1. Read the documentation

The documentation provides information on everything and the troubleshoot allows you to easily narrow down the issue you are experiencing.

Troubleshoot

2. Open a ticket

Once you narrow down your issue you can open a ticket.

Open a ticket

Extra support

Need a hand? You can purchase Extra support for just $45.

  • Service delivered by Chevereto creator
  • Direct email communication
  • Official installation service
  • Covers installation issues, diagnosis, database structure and damaged software integrity
  • Response time within 12 hours
  • * Support fee per incident

No time for digging all the tech?

Don't worry, we understand that self-hosting is not for everybody. Check our upcoming cloud offering alternative to enjoy our software without any trouble.

  • Chevereto.cloud