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After Upgrade 4.2.5 to 4.3.5 Problems with uploads

Michael Dicenta

Michael Dicenta

Chevereto Member
Before i make the upddate it was no problem to upload 2500 Pictures with interface at one time.
Now i can only upload 100-120 Pictures at one time. If i mark more then 120 it show the preview but it does not start with upload.

Thx for Help
 
Need more details. The average file size and the type of mount where the files are being picked.

I need to see your dashboard system info table.
 
Hi,

Just a quick note: Please refrain from sharing access credentials unless you're on a support tier that includes that service.

In the meantime, could you let us know the average file size and the type of mount from which the files are being accessed?

Thanks!
 
  • CLI: /var/www/vhosts/mywallpaper.at/httpdocs/app/bin/cli
  • Cron last ran: 2025-06-04 13:23:03 UTCRun CRON
  • Error log: php://stderr
  • Server: Apache ~ vmi2589900.contaboserver.net
    Linux/cgi-fcgi
  • MySQL: 10.6.22-MariaDB-0ubuntu0.22.04.1
    Uptime: 692475 Threads: 18 Questions: 106582402 Slow queries: 0 Opens: 2596 Open tables: 790 Queries per second avg: 153.915
  • Cache: Disabled
  • PHP version: 8.2.28
    /var/www/vhosts/system/mywallpaper.at/etc/php.ini
    /opt/plesk/php/8.2/etc/php.d/10-opcache.ini
    /opt/plesk/php/8.2/etc/php.d/20-mysqlnd.ini
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    /opt/plesk/php/8.2/etc/php.d/enchant.ini
    /opt/plesk/php/8.2/etc/php.d/fileinfo.ini
    /opt/plesk/php/8.2/etc/php.d/gd.ini
    /opt/plesk/php/8.2/etc/php.d/imagick.ini
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    /opt/plesk/php/8.2/etc/php.d/pdo_pgsql.ini
    /opt/plesk/php/8.2/etc/php.d/pdo_sqlite.ini
    /opt/plesk/php/8.2/etc/php.d/pgsql.ini
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    /opt/plesk/php/8.2/etc/php.d/xmlreader.ini
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    /opt/plesk/php/8.2/etc/php.d/xsl.ini
    /opt/plesk/php/8.2/etc/php.d/zip.ini
  • File uploads: Enabled
  • Max. execution time: 600 seconds
  • Memory limit: 512 MB
  • Graphics library: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
  • ExifTool: ExifTool bin:exiftool
    version 12.40
  • ExifTran: ExifTran bin: exiftran
  • FFmpeg: FFmpeg bin: ffmpeg
    FFprobe bin: ffprobe
    version 4.4.2-0ubuntu0.22.04.1
  • Max. upload file size: 1 GB
  • Stats:Rebuild stats
  • Connecting IP: Not your IP?
  • Encryption: Enabled
File amount: 100 to 2500 - Size: between 500kb and 25 MB - Befor the upgarde all works fine, now it works only with max 110 Files.
 
I'm using Windows 11, and all files are located on my main drive (C:\). Files are loaded onto the browser page via drag and drop. (Chrome)
 
STOP 🙂

I don't why, but with chrome and egde browser it doesn't work. Now i download Firefox and test it with this browser, and it works on time with 800 Files. For me the problem is solved. I use now the firefox for uploads and anything is fine sir. Thx for your time and i'm sorry to waste your time 😉

Best regards from Austria
Michael Dicenta
 
Thanks for your input.

To complement your findings: Chevereto v4.3 introduced xxh64 client side file hashing when uploading files larger than CHEVERETO_MAX_CHUNK_UPLOAD_SIZE. It does this to early hint the server (before uploading all the chunks) to detect duplicate uploads.

This system is really fast as the hashing runs in WebAssembly, and it uses the file stream API for progressive hashing. It doesn't read the entire file, it process the thing doing a stream. It is fast as it gets, also memory efficient.

The problem is that the underlying filesystem dramatically affects the reliability of this feature when handling several files, also the browser. What I've found in the wild is that while browsers support the same APIs, the way they handle the load is way different, depend on each case.

For now, what you can do is to bump the chunk max size limit, that way it doesn't trigger the chunked upload process at all and behaves like the previous version.
 
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