• Remember to address to the Bug Tracking guidelines and to follow the instructions in the post ticket template.
  • Welcome to the Chevereto user community!

    Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

    Please keep in mind:

    • This community is user driven. Be polite with other users.
    • We recommend purchasing a Chevereto license to participate in this community.
    • Purchase a Community Subscription to get even faster ticket response times.
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

After Upgrade 4.2.5 to 4.3.5 Problems with uploads

Michael Dicenta

Chevereto Member
Before i make the upddate it was no problem to upload 2500 Pictures with interface at one time.
Now i can only upload 100-120 Pictures at one time. If i mark more then 120 it show the preview but it does not start with upload.

Thx for Help
 
Need more details. The average file size and the type of mount where the files are being picked.

I need to see your dashboard system info table.
 
Hi,

Just a quick note: Please refrain from sharing access credentials unless you're on a support tier that includes that service.

In the meantime, could you let us know the average file size and the type of mount from which the files are being accessed?

Thanks!
 
  • CLI: /var/www/vhosts/mywallpaper.at/httpdocs/app/bin/cli
  • Cron last ran: 2025-06-04 13:23:03 UTCRun CRON
  • Error log: php://stderr
  • Server: Apache ~ vmi2589900.contaboserver.net
    Linux/cgi-fcgi
  • MySQL: 10.6.22-MariaDB-0ubuntu0.22.04.1
    Uptime: 692475 Threads: 18 Questions: 106582402 Slow queries: 0 Opens: 2596 Open tables: 790 Queries per second avg: 153.915
  • Cache: Disabled
  • PHP version: 8.2.28
    /var/www/vhosts/system/mywallpaper.at/etc/php.ini
    /opt/plesk/php/8.2/etc/php.d/10-opcache.ini
    /opt/plesk/php/8.2/etc/php.d/20-mysqlnd.ini
    /opt/plesk/php/8.2/etc/php.d/50-xdebug.ini
    /opt/plesk/php/8.2/etc/php.d/bcmath.ini
    /opt/plesk/php/8.2/etc/php.d/curl.ini
    /opt/plesk/php/8.2/etc/php.d/dba.ini
    /opt/plesk/php/8.2/etc/php.d/dom.ini
    /opt/plesk/php/8.2/etc/php.d/enchant.ini
    /opt/plesk/php/8.2/etc/php.d/fileinfo.ini
    /opt/plesk/php/8.2/etc/php.d/gd.ini
    /opt/plesk/php/8.2/etc/php.d/imagick.ini
    /opt/plesk/php/8.2/etc/php.d/imap.ini
    /opt/plesk/php/8.2/etc/php.d/intl.ini
    /opt/plesk/php/8.2/etc/php.d/ldap.ini
    /opt/plesk/php/8.2/etc/php.d/mbstring.ini
    /opt/plesk/php/8.2/etc/php.d/mysqli.ini
    /opt/plesk/php/8.2/etc/php.d/odbc.ini
    /opt/plesk/php/8.2/etc/php.d/pdo.ini
    /opt/plesk/php/8.2/etc/php.d/pdo_mysql.ini
    /opt/plesk/php/8.2/etc/php.d/pdo_odbc.ini
    /opt/plesk/php/8.2/etc/php.d/pdo_pgsql.ini
    /opt/plesk/php/8.2/etc/php.d/pdo_sqlite.ini
    /opt/plesk/php/8.2/etc/php.d/pgsql.ini
    /opt/plesk/php/8.2/etc/php.d/phar.ini
    /opt/plesk/php/8.2/etc/php.d/posix.ini
    /opt/plesk/php/8.2/etc/php.d/pspell.ini
    /opt/plesk/php/8.2/etc/php.d/redis.ini
    /opt/plesk/php/8.2/etc/php.d/snmp.ini
    /opt/plesk/php/8.2/etc/php.d/soap.ini
    /opt/plesk/php/8.2/etc/php.d/sodium.ini
    /opt/plesk/php/8.2/etc/php.d/sqlite3.ini
    /opt/plesk/php/8.2/etc/php.d/sysvmsg.ini
    /opt/plesk/php/8.2/etc/php.d/sysvsem.ini
    /opt/plesk/php/8.2/etc/php.d/sysvshm.ini
    /opt/plesk/php/8.2/etc/php.d/tidy.ini
    /opt/plesk/php/8.2/etc/php.d/xmlreader.ini
    /opt/plesk/php/8.2/etc/php.d/xmlwriter.ini
    /opt/plesk/php/8.2/etc/php.d/xsl.ini
    /opt/plesk/php/8.2/etc/php.d/zip.ini
  • File uploads: Enabled
  • Max. execution time: 600 seconds
  • Memory limit: 512 MB
  • Graphics library: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
  • ExifTool: ExifTool bin:exiftool
    version 12.40
  • ExifTran: ExifTran bin: exiftran
  • FFmpeg: FFmpeg bin: ffmpeg
    FFprobe bin: ffprobe
    version 4.4.2-0ubuntu0.22.04.1
  • Max. upload file size: 1 GB
  • Stats:Rebuild stats
  • Connecting IP: Not your IP?
  • Encryption: Enabled
File amount: 100 to 2500 - Size: between 500kb and 25 MB - Befor the upgarde all works fine, now it works only with max 110 Files.
 
STOP 🙂

I don't why, but with chrome and egde browser it doesn't work. Now i download Firefox and test it with this browser, and it works on time with 800 Files. For me the problem is solved. I use now the firefox for uploads and anything is fine sir. Thx for your time and i'm sorry to waste your time 😉

Best regards from Austria
Michael Dicenta
 
Back
Top