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Remember to address to the Bug Tracking guidelines and to follow the instructions in the post ticket template.
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Welcome to the Chevereto user community!
Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.
Please keep in mind:
- 😌 This community is user driven. Be polite with other users.
- 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
- 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
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Chevereto Support CLST
Support response
- 🤴 Extra Support is delivered within 36-hours.
- 🦄 Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
- 📅 Free tier Bug Tracking tickets resolution is 60 days.
- 🏥 Community Help is user driven. Be polite with other users and do not expect official support.
Support checklist
- ✅ Confirm that the server meets the System Requirements
- 🔥 Check for any available Hotfix - your issue could be already reported/fixed
- 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response
Bug Tracking
If you found something odd let us know here.
✅ Fixed bugs
Archive with previously fixed bugs.
Private
🤷 Wontfix
Bugs that won't get fixed due to reasons.
Private
🎉 Not bugs
Archive with non-bugs that have been mistakenly reported.
Private
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