支援

Chevereto is actively maintained and supported. A trilling community and a supportive developer got you covered.

Pro Support
Extra Support
Bug tracking

Pro Support

Top-choice alternative for pros with the following perks:

  • 3-day response for Software Support tickets
  • Priority Bug tracking and RFC
  • Unrestricted community access
  • Access to Pro forums
  • One (1) Extra Support ticket
  • * Renewable subscription

Extra Support

Extra Support which covers all the issues outside the scope of Software Support:

  • Covers installation issues, damaged installation and server issues
  • Delivered by Chevereto creator
  • Direct email communication
  • Installation servicing
  • 36 小時級別的工單支援
  • * 一次性付費
  • * During working hours

Bug tracking

Bug tracking is totally free, it covers any kind of reproducible error in the software.

  • 30-day response time
  • Doesn't cover server issues
  • Requires debugging and understanding of system errors

1. 閱讀文檔

文件 提供了很多疑難解決方案,能夠幫助您快速縮小所遇到的問題的範圍。

2. 提交工單

確定問題後,您可以提交工單。

  • * Response time within 30-days

No time for digging all the tech?

Check our upcoming cloud offering alternative to enjoy our software without any trouble.

  • Chevereto.cloud