Frequently Asked Questions

What can I do with Chevereto?

Chevereto is self-hosted software that runs on your own servers, giving you full control. You're free to use it however you like, as long as it follows the terms of the Chevereto license.

Does Chevereto call home?

Chevereto doesn't connect to any remote servers to check your usage or access. We only limit software downloads, not how or where you install it.

What happens if my license expires?

If your license expires, yo'll lose access to software downloads, updates, bug fixes, and the Chevereto community. However, you can keep using the version you've already downloaded, and you can re-subscribe anytime to regain full access.

  • Keep using your downloaded software
  • Re-subscribe anytime

What are the support options?

Chevereto offers several layers of support. All paid support services are optional and not required to use the software.

  • Pro Support yearly subcription
  • Extra Support per event
  • Software & Community Support

Is there a backdoor?

We do not have any access to your instance or the contents of your installation. Your data remains private and secure.

  • We don't include any access mechanism
  • We can't control neither limit your installation

What does proprietary mean for Chevereto?

While the Chevereto paid edition is proprietary software, this doesn't mean the code is closed off. All of Chevereto's source code is unencrypted and fully accessible to you. You have the freedom to modify and study it under the terms of the Chevereto license.

Source code encrypted?

Chevereto's source code is not encrypted; it's provided in its original form, "as-is". Our software is DRM-free, allowing you to modify and study the code. Feel free to analyze it to ensure it meets your compliance needs.

  • DRM-free software
  • Modify and study the source code
  • Analyze source for your compliance

Is my installation private?

Yes, your installation is completely private. It belongs to you, not us.

  • We can't access your installation
  • We can't know how you use Chevereto
  • We can't know about users and content uploaded
  • We don't telemetry or collect any stats

Can I reset my license key?

Yes, you can regenerate your license key from the client panel.

  • Keep your license safe

Are there any lock-ins?

Chevereto is designed to give you freedom, not lock you in. There are no vendor, provider, or usage restrictions at all..

  • Freely choose and switch providers anytime
  • No system usage caps

Got further questions?

We are delighted to know your concerns. Feel free to visit the community pre-sales or contact us directly.