Ondersteuning

Chevereto is actively maintained and supported. A trilling community and a supportive developer got you covered.

Pro Support

Top-choice alternative for pros with the following perks:

  • Response time within 7 days
  • Priority Bug tracking and RFC
  • Unrestricted community access
  • Access to Pro forums
  • One (1) Extra Support ticket for free
  • * Renewable subscription
  • * One (1) Extra Support ticket included when purchasing yearly

Extra Support

The best choice for business. Direct assistance, on site.

  • Response time within 36 hours
  • Covers installation issues, damaged installation and server issues
  • Delivered by Chevereto creator
  • Direct email communication
  • Installation service
  • * Support fee per hour

Bug tracking

Bug tracking is totally free and it covers any kind of reproducible error in the software.

  • 60 days response time
  • Doesn't cover server issues
  • Requires debugging and understanding of system errors

1. Read the documentation

The documentation provides information on everything and the troubleshoot allows you to easily narrow down the issue you are experiencing.

2. Open a ticket

Once you narrow down your issue you can open a ticket.

  • * Response time within 30-days