Soporte

Chevereto is actively maintained and supported. A trilling community and a supportive developer got you covered.

Pro Support
Extra Support
Bug tracking

Pro Support

Top-choice alternative for pros with the following perks:

  • 3-day response for Software Support tickets
  • Priority Bug tracking and RFC
  • Unrestricted community access
  • Access to Pro forums
  • One (1) Extra Support ticket
  • * Renewable subscription

Extra Support

Extra Support which covers all the issues outside the scope of Software Support:

  • Covers installation issues, damaged installation and server issues
  • Delivered by Chevereto creator
  • Comunicación directa por correo electrónico
  • Installation servicing
  • Tiempo de respuesta en 36 horas
  • * Tarifa de soporte por incidente
  • * During working hours

Bug tracking

Bug tracking is totally free, it covers any kind of reproducible error in the software.

  • 30-day response time
  • Doesn't cover server issues
  • Requires debugging and understanding of system errors

1. Lee la documentación

La documentación proporciona información sobre todo y la solución de problemas te permite reducir fácilmente el problema que estas experimentando.

2. Abrir un ticket

Una vez que definas el problema, puedes abrir un ticket.

  • * Response time within 30-days

No time for digging all the tech?

Check our upcoming cloud offering alternative to enjoy our software without any trouble.

  • Chevereto.cloud