• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

The site cannot be updated to the latest version

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uni2046

Chevereto Member
👉根据您遇到的问题,相应地填写此模板。如果需要,添加相关文件。🚧🚦不要@提及引起注意。不要编辑此模板的标题。完成后删除此段

🎯问题说明

[描述您遇到的问题。示例:尝试以访客身份上载时系统失败。]

▶Re复制步骤
  1. [示例:转到信息中心>设置>上传并启用访客上传]
  2. [示例:尝试以访客身份上传附件图像]
😢意外结果

[示例:图像根本没有上传,并且系统抛出“发生错误,请稍后再试”。]

📃错误日志信息

[提供任何相关的错误日志条目。您可以查看我们的文档以寻求帮助]TIM截图20191024090443.png
 
Please try the manual update procedure. Basically, download the zip release and override the system files in your server.

P.S. This forum is English language based.
 
I don't know why you can't use the auto update, reasons why that is failing could vary a lot. I don't have access to your website so I can't tell you anything.

Send access to your webserver to try to detect a system failure inbox@chevereto.com

Do please include a link to this topic in the email.
 
Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.

Don't hesitate to create a new ticket if this matter is still causing you issues.

Ticket closed.
 
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