I don't know why you can't use the auto update, reasons why that is failing could vary a lot. I don't have access to your website so I can't tell you anything.
Send access to your webserver to try to detect a system failure inbox@chevereto.com
Do please include a link to this topic in the email.
Unfortunately, this ticket has more than seven days without a reply or feedback from the original poster. We will now consider this ticket abandoned and its now closed.
Don't hesitate to create a new ticket if this matter is still causing you issues.