weiduanwei
核心许可证
⚠ Fill out this template to describe the issue you are experiencing. Check hotfixes for known issues. Must provide relevant debug information, if you have a Network license you can ask to examine your installation directly. Read and follow the troubleshoot for debugging instructions.
⏳ Ticket response time is 48-hours
🇨🇱 Support is delivered in CLST (holidays and weekends are excluded)
💸 Purchase extra support to get 12-hours response time and no hassle ($45)
⛔ Tickets not following the guidelines will be handled as community support.
🚧 Don't edit the titles of this template and remove all instructions when done.
▶ Reproduction steps
There is a problem with the configuration of e-mail. After modifying the sending name, the original correct e-mail configuration did not modify the important information such as the SMTP server. Click Save to display: SMTP exception > > >
SMTP error: could not authenticate. Invalid SMTP server, invalid SMTP user name. After deleting all the original correct configuration contents, setting an incorrect SMTP server and SMTP user name, click save. After entering the original correct configuration, it can be saved
📃 Error log message
[Example: Attached is the server error log relevant to this issue]
⏳ Ticket response time is 48-hours
🇨🇱 Support is delivered in CLST (holidays and weekends are excluded)
💸 Purchase extra support to get 12-hours response time and no hassle ($45)
⛔ Tickets not following the guidelines will be handled as community support.
🚧 Don't edit the titles of this template and remove all instructions when done.
▶ Reproduction steps
- The original correct e-mail configuration, after modifying the sending name, does not modify the important information such as the SMTP server. Click Save to display: SMTP exception > >
SMTP error: could not authenticate. Invalid SMTP server, invalid SMTP user name. - Only after the configuration information with wrong settings is saved, can the original correct configuration information be saved
There is a problem with the configuration of e-mail. After modifying the sending name, the original correct e-mail configuration did not modify the important information such as the SMTP server. Click Save to display: SMTP exception > > >
SMTP error: could not authenticate. Invalid SMTP server, invalid SMTP user name. After deleting all the original correct configuration contents, setting an incorrect SMTP server and SMTP user name, click save. After entering the original correct configuration, it can be saved
📃 Error log message
[Example: Attached is the server error log relevant to this issue]