Something went wrong

[imgto]

Hello, there is an error message for uploading any file, the upload cannot be successful，There are errors in the attachment
thank you！

 

[Nirjonadda]

I have same issue after updated to 3.20.16 and only issue with External storage is BunnyCDN FTP.

 

[DarkTexas 🦄]

I'd say change the debug level temporary to see what's actually going on the error log?

 

[Nirjonadda]

I'd say change the debug level temporary to see what's actually going on the error log?

Something went wrong: ⚠ errorId #00bbde8d62039f77

Printed debug is enabled because debug_level=3

> Can't upload 'Chevereto_test_2021-12-16_05h26m06s.png'

#0 /home/nmela/public_html/app/lib/classes/class.storage.php(266): CHV\Ftp->put(Array)
#1 /home/nmela/public_html/app/lib/classes/class.storage.php(422): CHV\Storage::uploadFiles(Array, Array)
#2 /home/nmela/public_html/app/lib/classes/class.storage.php(515): CHV\Storage::test(Array)
#3 /home/nmela/public_html/app/routes/route.json.php(682): CHV\Storage::update('1', Array)
#4 /home/nmela/public_html/lib/G/classes/class.handler.php(230): G\Handler->{closure}(Object(G\Handler))
#5 /home/nmela/public_html/lib/G/classes/class.handler.php(130): G\Handler->processRequest()
#6 /home/nmela/public_html/app/web.php(410): G\Handler->__construct(Array)
#7 /home/nmela/public_html/app/loader.php(242): require_once('/home/nmela/pub...')
#8 /home/nmela/public_html/index.php(20): include_once('/home/nmela/pub...')
#9 {main}

 

[Nirjonadda]

I have found this issue, ConfigServer Security & Firewall - csf will block External storage is BunnyCDN FTP. So we have disabled Firewall but any one know that how to allow BunnyCDN FTP in Firewall?

 

[JakeSully]

I have found this issue, ConfigServer Security & Firewall - csf will block External storage is BunnyCDN FTP. So we have disabled Firewall but any one know that how to allow BunnyCDN FTP in Firewall?

whitelist their ip I guess in CSF, since CSF has a whitelist for IP and block list.

 

[imgfn]

I also have the same issue. @admin, please take a look into this.

 

[DarkTexas 🦄]

I'd say change the debug level temporary to see what's actually going on the error log?

I also have the same issue. @admin, please take a look into this.

No need to keep asking for the same.

 

[Rodolfo]

@admin

Please note that community support is for users helping each other, I don't provide support in the community section. The official support section has basic requirements in how to ask and the time expected for resolution, rules and guarantees not offered in community support.

👉If you want official support: https://chevereto.com/support

 

[imgfn]

No need to keep asking for the same.

He has external storage, where I have self-hosted storage. So I thought the resolution to BunnyCDN FTP will not address my issue. That's why I asked again. but let me open a ticket. Thank you.

 

[DarkTexas 🦄]

He has external storage, where I have self-hosted storage. So I thought the resolution to BunnyCDN FTP will not address my issue. That's why I asked again. but let me open a ticket. Thank you.

I did not quote my reply because of the same reason; but to debug your error log the same way I proposed.