Some video got MEDIA_ERR_SRC_NOT_SUPPORTED error.

[madlaxcb]

Reproduction steps

When i try to upload some video , i got an error message

MEDIA_ERR_SRC_NOT_SUPPORTED

, not all video like this , just some . Are there any restrictions on the format or encoding of the video?


The info of the media.

Format : MPEG-4 Format profile : Base Media Codec ID : isom (isom/iso2/mp41) File size : 1.30 MiB Duration : 16 s 372 ms Overall bit rate : 665 kb/s Frame rate : 30.000 FPS Description : Tencent CAPD MTS (T-tech) Writing application : Lavf58.20.100 Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main@L4@Main Codec ID : hvc1 Codec ID/Info : High Efficiency Video Coding Duration : 16 s 334 ms Bit rate : 561 kb/s Width : 1 280 pixels Height : 720 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 30.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Bits/(Pixel*Frame) : 0.020 Stream size : 1.09 MiB (84%) Writing library : Tencent-V265-1.7.3-p1k257g16lh64f16ra1. Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 Codec configuration box : hvcC Audio ID : 2 Format : AAC LC Format/Info : Advanced Audio Codec Low Complexity Codec ID : mp4a-40-2 Duration : 16 s 372 ms Bit rate mode : Constant Bit rate : 96.0 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 44.1 kHz Frame rate : 43.066 FPS (1024 SPF) Compression mode : Lossy Stream size : 192 KiB (14%) Title : SoundHandle Language : English Default : Yes Alternate group : 1

Error log message

 

[Rodolfo]

Chevereto uses native browser video support, the error is because your web browser doesn't support reading that file.

Try with another web browser.

 

[madlaxcb]

Chevereto uses native browser video support, the error is because your web browser doesn't support reading that file.

Try with another web browser.

Okay, it seems that the Firefox native configuration does not support HEVC, so you need to manually enable HEVC support.

Supported for devices with hardware support (the range is the same as Edge) on Windows only. Enabled by default in Nightly and can be enabled via the media.wmf.hevc.enabled pref in about:config. 10-bit or higher colors are not supported.

 

[Rodolfo]

This is why we need desktop/mobile apps at least for the uploading layer. New media formats will keep appearing with every next gen devices and we will missing out, support for all browsers may take decades for some formats.