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reCaptcha v3 not working

bee

bee

💖 Chevereto Fan
▶🚶‍Reproduction steps
  1. Get reCaptcha keys for v3
  2. Add new keys to Chevereto
  3. Change version
😢Unexpected result

Error message of reCaptcha on contact page.

📃Error log message

[Provide any relevant error log entry. You may check our documentation for help on this]
 

Attachments

  • captcha-1.jpg
    captcha-1.jpg
    6.9 KB · Views: 9
  • captcha-2.jpg
    captcha-2.jpg
    7.8 KB · Views: 8
Last edited by a moderator:
Make sure that ALL (I really meant it) files are updated. That includes all your theme, modifications, hooks, etc. If you pick reCaptcha V3 on Dashboard but you see V2 on the website it means that your theme files are outdated.
 
Rodolfo said:
Make sure that ALL (I really meant it) files are updated.
Click to expand...

I did an manual update now:

1) Download archive from panel
2) Unzip archive
3) Upload all files with FileZilla
4) Set permissions again for all files (www-data:www-data)
5) Run /install after login as admin
6) Go to dashboard
7) Change reCaptcha version 2 to 3
8) Replace reCaptcha v2 keys with v3 keys
9) Save
10) Reload page on Chrome browser
11) Still same problem
12) Refresh page, delete cache
13) Still same problem
14) Try also Firefox, Cliqz, Vivaldi, Opera and Edge (all latest versions)
15) Still same problem
 
I can't imagine what could be the issue. I need access to your server to check it.
 
Rodolfo said:
Make sure that ALL (I really meant it) files are updated.
Click to expand...

1. Your contact page was outdated.

2265

2. Your keys are invalid (I created a key under my Google account).

Recaptcha now is working, but you should get your own keys.
 
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