Installation Error

[mystik]

⚠ Fill out this template to describe the issue you are experiencing. Check hotfixes for known issues. Must provide relevant debug information, if you have a Network license you can ask to examine your installation directly. Read and follow the troubleshoot for debugging instructions.
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▶ Reproduction steps

1. Updated from .18 to .20
2. HTTP ERROR 500 occurred during install
3. Site now inaccessible also with the same error. www.filesharedepot.com

😢 Unexpected result

[Example: The website responds with a 500 error, in some routes it is just a white screen.]

📃 Error log message

[Example: Attached is the server error log relevant to this issue]

 

[Rodolfo]

Dear, V3.20 requires PHP 7.4.

Update your PHP and it should work for you.

 

[Rodolfo]

Dear @mystik,

Unfortunately, this ticket has more than 14 days without a reply or feedback from you. We will now consider this ticket abandoned and its status is now closed.

Please, don't hesitate to create a new ticket if this matter is still causing you trouble. If this is already solved you can ignore this message.