• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Imagick WEBP image type support is not enabled.

Status
Not open for further replies.

Drifter

💖 Chevereto Fan
Pro
⚠ Fill out this template to describe the issue you are experiencing. Check hotfixes for known issues. Must provide relevant debug information, if you have a Network license you can ask to examine your installation directly. Read and follow the troubleshoot for debugging instructions.
⏳ Ticket response time is 48-hours
🇨🇱 Support is delivered in CLST (holidays and weekends are excluded)
💸 Purchase extra support to get 12-hours response time and no hassle ($45)
⛔ Tickets not following the guidelines will be handled as community support.
🚧 Don't edit the titles of this template and remove all instructions when done.

▶ Reproduction steps
  1. [Example: Update from X to Y
  2. [Example: Open the website]
  3. [Example: Go to /upload and upload a X image]
😢 Unexpected result

[Example: The website responds with a 500 error, in some routes it is just a white screen.]

📃 Error log message

[Example: Attached is the server error log relevant to this issue]


I understand you are saying something needs changed. My issue is that you are not being clear on where to find what I need to look at. Now part of this is I have a crap host that I will be replacing however the issue did not start until the release of this update. I am hopeful there might be options to stop an install in the future if it won't work without.

Code:
[11-Jul-2021 19:38:05 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.1.lin' (tried: /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin: cannot open shared object file: No such file or directory), /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[11-Jul-2021 20:38:05 Europe/London] PHP Deprecated:  Directive 'allow_url_include' is deprecated in Unknown on line 0
[11-Jul-2021 19:38:07 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.1.lin' (tried: /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin: cannot open shared object file: No such file or directory), /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[11-Jul-2021 20:38:07 Europe/London] PHP Deprecated:  Directive 'allow_url_include' is deprecated in Unknown on line 0
[11-Jul-2021 19:48:48 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'ixed.7.1.lin' (tried: /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin: cannot open shared object file: No such file or directory), /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[11-Jul-2021 20:48:48 Europe/London] PHP Deprecated:  Directive 'allow_url_include' is deprecated in Unknown on line 0

There is a lot I don't understand with this software. I have a pretty decent understanding of what to do and where in most cases. Just point me in the right direction. I did pay for this software and I did so as I believed it is necessary to support things.
 
Solution
Hi, I'm very sorry that you are experiencing this unfortunate issue.

Kindly note that we have already addressed this incident, here is all what you need to know:

Feel free to open a new ticket if the above doesn't help you out.
Hi, I'm very sorry that you are experiencing this unfortunate issue.

Kindly note that we have already addressed this incident, here is all what you need to know:

Feel free to open a new ticket if the above doesn't help you out.
 
Solution
Status
Not open for further replies.
Back
Top