⚠ Fill out this template to describe the issue you are experiencing. Check hotfixes for known issues. Must provide relevant debug information, if you have a Network license you can ask to examine your installation directly. Read and follow the troubleshoot for debugging instructions.
⏳ Ticket response time is 48-hours
🇨🇱 Support is delivered in CLST (holidays and weekends are excluded)
💸 Purchase extra support to get 12-hours response time and no hassle ($45)
⛔ Tickets not following the guidelines will be handled as community support.
🚧 Don't edit the titles of this template and remove all instructions when done.
▶ Reproduction steps
[Example: The website responds with a 500 error, in some routes it is just a white screen.]
📃 Error log message
[Example: Attached is the server error log relevant to this issue]
I understand you are saying something needs changed. My issue is that you are not being clear on where to find what I need to look at. Now part of this is I have a crap host that I will be replacing however the issue did not start until the release of this update. I am hopeful there might be options to stop an install in the future if it won't work without.
There is a lot I don't understand with this software. I have a pretty decent understanding of what to do and where in most cases. Just point me in the right direction. I did pay for this software and I did so as I believed it is necessary to support things.
⏳ Ticket response time is 48-hours
🇨🇱 Support is delivered in CLST (holidays and weekends are excluded)
💸 Purchase extra support to get 12-hours response time and no hassle ($45)
⛔ Tickets not following the guidelines will be handled as community support.
🚧 Don't edit the titles of this template and remove all instructions when done.
▶ Reproduction steps
- [Example: Update from X to Y
- [Example: Open the website]
- [Example: Go to /upload and upload a X image]
[Example: The website responds with a 500 error, in some routes it is just a white screen.]
📃 Error log message
[Example: Attached is the server error log relevant to this issue]
I understand you are saying something needs changed. My issue is that you are not being clear on where to find what I need to look at. Now part of this is I have a crap host that I will be replacing however the issue did not start until the release of this update. I am hopeful there might be options to stop an install in the future if it won't work without.
Code:
[11-Jul-2021 19:38:05 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'ixed.7.1.lin' (tried: /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin: cannot open shared object file: No such file or directory), /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[11-Jul-2021 20:38:05 Europe/London] PHP Deprecated: Directive 'allow_url_include' is deprecated in Unknown on line 0
[11-Jul-2021 19:38:07 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'ixed.7.1.lin' (tried: /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin: cannot open shared object file: No such file or directory), /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[11-Jul-2021 20:38:07 Europe/London] PHP Deprecated: Directive 'allow_url_include' is deprecated in Unknown on line 0
[11-Jul-2021 19:48:48 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'ixed.7.1.lin' (tried: /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin: cannot open shared object file: No such file or directory), /opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so (/opt/php71/lib/php/extensions/no-debug-non-zts-20160303/ixed.7.1.lin.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
[11-Jul-2021 20:48:48 Europe/London] PHP Deprecated: Directive 'allow_url_include' is deprecated in Unknown on line 0
There is a lot I don't understand with this software. I have a pretty decent understanding of what to do and where in most cases. Just point me in the right direction. I did pay for this software and I did so as I believed it is necessary to support things.