⚠ Fill out this template to describe the issue you are experiencing. Check hotfixes for known issues. Must provide relevant debug information, if you have a Network license you can ask to examine your installation directly. Read and follow the troubleshoot for debugging instructions.
⏳ Ticket response time is 48-hours
🇨🇱 Support is delivered in CLST (holidays and weekends are excluded)
💸 Purchase extra support to get 12-hours response time and no hassle ($45)
⛔ Tickets not following the guidelines will be handled as community support.
🚧 Don't edit the titles of this template and remove all instructions when done.
▶ Reproduction steps
[Example: The website responds with a 500 error, in some routes it is just a white screen.]
📃 Error log message
[Example: Attached is the server error log relevant to this issue]
⏳ Ticket response time is 48-hours
🇨🇱 Support is delivered in CLST (holidays and weekends are excluded)
💸 Purchase extra support to get 12-hours response time and no hassle ($45)
⛔ Tickets not following the guidelines will be handled as community support.
🚧 Don't edit the titles of this template and remove all instructions when done.
▶ Reproduction steps
- [Example: Update from X to Y
- [Example: Open the website]
- [Example: Go to /upload and upload a X image]
[Example: The website responds with a 500 error, in some routes it is just a white screen.]
📃 Error log message
[Example: Attached is the server error log relevant to this issue]
