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I am not able to update.

U

user_e5286

Chevereto Member
I have a Pro license, and I am getting a notification saying there is a newer version available (4.2), but when I go to the dashboard it says I have the latest version. I checked my account and it says my license is active, but there is no button for 4.2. However, if I manually type in the 4.2 url, the zip file downloads. How can I get the dashboard update button to work? Thank you.
 
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Rodolfo

Thread 'Chevereto v4.2 compatibility issues and free support response'

Hello everyone,

There have been some bumps with the v4.2 update. Release 4.2.2 should address lots of issues, give it a try.

If you encounter a “Something went wrong” message, please follow the troubleshooting steps and submit a report.

If you’re an active client affected by this update cycle, feel free to reach out, and we will fix your site free of charge. Just get in contact with your username/email and website access details. If you need urgent assistance, you can purchase the installation service (the most affordable option), and I’ll ensure your site is running within...
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Strange, I just updated to 4.2.1, and now the website doesn't work when I login. If I am logged out, it works fine, all the pics and homepage shows up, but once I login, the screen is just blank with the purple/blue background and nothing else. other than the header bar.

It is a php installation on cpanel.
 
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user_e5286 said:
Strange, I just updated to 4.2.1, and now the website doesn't work when I login. If I am logged out, it works fine, all the pics and homepage shows up, but once I login, the screen is just blank with the purple/blue background and nothing else. other than the header bar.

It is a php installation on cpanel.
Click to expand...
i had the same issue. After i entered the below command it worked



just replace your site name with websitename
 
Last edited:
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Did you upgrade the database too? I wasn't able to upgrade through the administrator panel. I got the error "page not found"

I had to do it through the terminal
cd /home/chevereto/mysite/uploader/app
php upgrading.php

then update database

/home/chevereto/mysite/uploader/app/bin/legacy -C update

done!
 
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Rodolfo said:
@allwebs We could help if you share a bit of those errors.
Click to expand...
SQL: 
# Dumped update query (to manually run in the database console)

UPDATE `chv_settings` SET `setting_value` = 1 WHERE `setting_name` = 'maintenance';
ALTER TABLE `chv_albums` MODIFY `album_user_id` bigint(32) DEFAULT NULL;
ALTER TABLE `chv_images` MODIFY `image_size` bigint(11) UNSIGNED NOT NULL;
ALTER TABLE `chv_images` MODIFY `image_type` tinyint(3) UNSIGNED as (case
 when `image_extension` in ('pdf','doc','md') then 4
 when `image_extension` in ('mp3','m4a','wav') then 3
 when `image_extension` in ('mp4','webm','mov') then 2
 when `image_extension` in ('avif','jpg','jpeg','gif','png','webp') then 1
 else 0 end) stored;
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('crypt_salt', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'crypt_salt'), 'string');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('chevereto_version_installed', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'chevereto_version_installed'), 'string');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('last_used_storage', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'last_used_storage'), 'int');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
[/SPOILER]
VALUES('id_padding', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'id_padding'), 'int');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('update_check_datetimegmt', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'update_check_datetimegmt'), 'string');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('update_check_notified_release', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'update_check_notified_release'), 'string');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('chevereto_news', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'chevereto_news'), 'array');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('cron_last_ran', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'cron_last_ran'), 'string');
INSERT IGNORE INTO `chv_variables` (variable_name, variable_value, variable_type)
VALUES('news_check_datetimegmt', (SELECT `setting_value` FROM `chv_settings` WHERE `setting_name` = 'news_check_datetimegmt'), 'string');
UPDATE `chv_settings` SET `setting_value` = 0 WHERE `setting_name` = "maintenance";
everything didn't fit on the screen, but all errors have the same code Warning: #1062 Duplicate entry
and Warning: #1681 Integer display width is deprecated and will be removed in a future release.
 

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That warning should be just a notice. It is saying that the engine ignores the INT width which has no consequence at all.

Don't worry about it.
 
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@allwebs At this point I think that your database may require support to investigate the situation there.

If you find any other relevant information please share.
 
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I tried to move the site to another server, with another database, absolutely the same. Apparently, you need to roll back and wait, I don’t see any other way out for myself because I don’t understand what the error is, and the other sites work fine.
 
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