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HTTP ERROR 500 after updating to 3.20.15

tobi116

Chevereto Member
Dear user, kindly note that Tech Support is free, but please note:

  • ⚠️ Check hotfixes first
  • ⏳ Ticket response time is within 7 working days if you need a faster response purchase Extra Support
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▶ Reproduction steps
  1. I tried to update from 3.20.14 to 3.20.15 and end up with Sever error 500
😢 Unexpected result

This page isn’t working​

www.itspic.com is currently unable to handle this request.


HTTP ERROR 500

📃 Error log message

[19-Nov-2021 15:04:06 UTC]
Aw, snap! Internal Server Error [debug @ error_log] - https://chv.to/v3debug

** errorId #9a17a9298c77f633 **
> ParseError [0]: syntax error, unexpected '='
At /lib/G/classes/class.gettext.php:406

Stack trace:
#0 unknown file(unknown line): class_autoloader('G\Gettext')
#1 /app/lib/classes/class.l10n.php(193): spl_autoload_call('G\Gettext')
#2 /app/lib/classes/class.l10n.php(121): CHV\L10n::processTranslation('ru')
#3 /app/lib/classes/class.l10n.php(132): CHV\L10n->__construct()
#4 /app/lib/classes/class.l10n.php(232): CHV\L10n::getInstance()
#5 /app/lib/classes/class.l10n.php(252): CHV\L10n::getStatic('gettext')
#6 /app/lib/classes/class.l10n.php(213): CHV\L10n::getGettext()
#7 /app/lib/l10n.php(27): CHV\L10n::gettext('Recent')
#8 /app/web.php(277): _s('Recent')
#9 /lib/G/classes/class.handler.php(125): CHV\{closure}(G\Handler)
#10 /app/web.php(410): G\Handler->__construct(Array)
#11 /app/loader.php(242): require_once('/app/web.php')
#12 /index.php(20): include_once('/app/loader.php')
 
Code:
[21-Jun-2021 16:37:40 UTC] Aw, snap! Internal Server Error [debug @ error_log] - [URL]https://v3-docs.chevereto.com/setup/troubleshoot/debug.html[/URL] ** errorId #dba83c4a1ed3af11 ** >> ParseError [0]: syntax error, unexpected ''The image you are looking was' (T_CONSTANT_ENCAPSED_STRING) At /app/themes/Peafowl/overrides/views/404.php:9 Stack trace: #0 /lib/G/classes/class.handler.php(151): G\Handler->loadTemplate() #1 /app/web.php(411): G\Handler->__construct(Array) #2 /app/loader.php(230): require_once('/app/web.php') #3 /index.php(20): include_once('/app/loader.php')
 
Last edited by a moderator:
Hi, you are reporting 2 different issues.

1. First issue:

Code:
> ParseError [0]: syntax error, unexpected '='

The only way to get that error is if you run PHP != 7.4. At some point you weren't running PHP 7.4. If you are using cPanel you should read about PHP Versioning.

2. Second issue:

Code:
>> ParseError [0]: syntax error, unexpected ''The image you are looking was' (T_CONSTANT_ENCAPSED_STRING) At /app/themes/Peafowl/overrides/views/404.php

The string The image you are looking was doesn't exists in the software. This was a modification you did, feel free to show me the code at /app/themes/Peafowl/overrides/views/404.php LINE 9 to tell you where the syntax error is.

P.S. Kindly note that this support layer won't include issues caused by your modifications. I'm doing an exception here.
 
"Connection reset by peer" means that your server closed the connection. The recommendation in these cases is always the same: Proceed with manual update process.
 
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