Failed update 3.20.12 to 3.20.1X

[fofwisdom]

Debian 11
PHP-FPM
PHP 7.4

All update way (HTTP / CLI / manual) update failed.

I'm currently rolling back to 3.20.12. Is there anything I can do to help?

web2@isp1:/var/www/clients/client0/web2/web$ php gal/cli.php -C update
* Checking for updates
> Update needed
* Downloading latest release

Aw, snap! Internal Server Error [debug @ error_log]

** errorId #7dc097f66e7b2a5f **
>> ParseError [0]: syntax error, unexpected '='
At gal/lib/G/classes/class.gettext.php:406

Stack trace:
#0 unknown file(unknown line): class_autoloader('G\Gettext')
#1 gal/app/lib/classes/class.l10n.php(193): spl_autoload_call('G\Gettext')
#2 gal/app/lib/classes/class.l10n.php(121): CHV\L10n::processTranslation('en')
#3 gal/app/lib/classes/class.l10n.php(132): CHV\L10n->__construct()
#4 gal/app/lib/classes/class.l10n.php(232): CHV\L10n::getInstance()
#5 gal/app/lib/classes/class.l10n.php(252): CHV\L10n::getStatic('gettext')
#6 gal/app/lib/classes/class.l10n.php(213): CHV\L10n::getGettext()
#7 gal/app/lib/l10n.php(27): CHV\L10n::gettext('Invalid license info')
#8 gal/app/install/update/updater.php(72): _s('Invalid license info')
#9 gal/app/install/update/updater.php(245): CHV\download('gal/app/install/update/temp/', Array)
#10 gal/app/update.php(29): require_once('gal/app/install/update/updater.php')
#11 gal/app/loader.php(233): require_once('gal/app/update.php')
#12 gal/cli.php(36): include_once('gal/app/loader.php')

{
    "status_code": 400,
    "error": {
        "message": "syntax error, unexpected '='",
        "code": 0
    },
    "status_txt": "Bad Request"
}
web2@isp1:/var/www/clients/client0/web2/web$

 

[Rodolfo]

Hey fofwisdom

I'm sorry that you are experiencing issues with cron. You can troubleshoot here: 👉 https://chevereto.com/community/threads/re-cron-issues.13872/

In your case, the problem is that your cron cli is not running php 7.4. Try using the full path for the php 7.4 binary.

 

[fofwisdom]

Thanks for the advice. My cron command line was wrong.

The Cheverto update was successful, but it still doesn't work. Only the "Internal Server Error" message is displayed in the browser.

Where should I collect the logs? Let me know and I will forward it on to you.

web2@isp1:/var/www/clients/client0/web2/web$ php7.4 gal/cli.php -C cron
* Processing deleteExpiredImages
* Processing storageDelete
* Processing removeDeleteLog
* Processing cleanUnconfirmedUsers
* Processing tryForUpdates
--
[OK] Cron tasks ran
web2@isp1:/var/www/clients/client0/web2/web$ php7.4 gal/cli.php -C update
* Checking for updates
> Update needed
* Downloading latest release
Fetching https://chevereto.com/api/download/latest
  100%[==================================================>] download
> chevereto_latest_3255c608199051602c3df55c.zip
* Extracting downloaded file
[OK] Chevereto files updated!
--
To proceed with DB update run:
> php cli.php -C install
web2@isp1:/var/www/clients/client0/web2/web$ php7.4 gal/cli.php -C install
[OK] Chevereto database has been updated
web2@isp1:/var/www/clients/client0/web2/web$

There was no error log from the Apache server during the update and after connection. (/var/log/apache2/error.log)

 

[fofwisdom]

I haven't been able to solve this problem yet. I run several webapps, but only Chevereto shows an Internal Server Error, and I have no idea how to troubleshoot.
Even after updating to 3.2.16, only errors are displayed.

 

[fofwisdom]

The Docker operating method of 3.0 and 4.0 also seems different, and even if 4.0 is built with docker-compose, there is no migration guide because it is currently in beta. I have no way of avoiding the current situation.

 

[Rodolfo]

Where should I collect the logs? Let me know and I will forward it on to you.

V3.20 logs to the system configured log device. You can check the docs here: https://v3-docs.chevereto.com/manual/troubleshooting/debug.html

Once you get the actual message please let us know. You can also open a Tech Support ticket (private, not community handled).

 

[fofwisdom]

I missed checking RewriteBase.
I'm sorry for the wrong report.
Thanks.