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Error processing content moderation

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evil

Chevereto Member
▶ Reproduction steps
  1. Upload images
😢 Unexpected result

None
There is no error on screen. The page works. But, there is an error in errorlog.

📃 Error log message

Exception thrown in /app/src/Legacy/Classes/Upload.php:515

# Message [Code #610]
Error processing content moderation: Operation timed out after 10000 milliseconds with 0 bytes received

# Incident ID:6360f5a82a92a

# Time
2022-11-01T10:32:08+00:00 [1667298728]

# Stack trace
------------------------------------------------------------
#0 /app/src/Legacy/Classes/Upload.php:515
{main}()
------------------------------------------------------------
#1 /app/src/Legacy/Classes/Upload.php:201
Chevereto\Legacy\Classes\Upload->validateSourceFile()
------------------------------------------------------------
#2 /app/src/Legacy/Classes/Image.php:543
Chevereto\Legacy\Classes\Upload->exec()
------------------------------------------------------------
#3 /app/src/Legacy/Classes/Image.php:707
Chevereto\Legacy\Classes\Image::upload()
------------------------------------------------------------
#4 /app/legacy/routes/json.php:118
Chevereto\Legacy\Classes\Image::uploadToWebsite()
------------------------------------------------------------
#5 /app/src/Legacy/G/Handler.php:227
Chevereto\Legacy\G\Handler->{closure}()
------------------------------------------------------------
#6 /app/src/Legacy/G/Handler.php:151
Chevereto\Legacy\G\Handler->processRequest()
------------------------------------------------------------
#7 /app/legacy/load/web.php:446
Chevereto\Legacy\G\Handler->__construct()
------------------------------------------------------------
#8 /app/legacy/entrypoints/index.php:25
require_once(string(length=47))
------------------------------------------------------------
#9 /index.php:12
require_once(string(length=56))
------------------------------------------------------------

# Server
Linux
 
🔒 This bug report is locked pending 60 day resolution. Having same issue? Give a like to say "me too".
 
ModerateContent is a remote service, the error message is saying that its connection timed out after 10 seconds. It is normal that this show up on the logs and for admin request. For normal users it just show "Something went wrong" as you don't want to inform the end user what's really going on.

For the above reasons this has been labeled as not a bug.
 
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