Custom config: Images on subdomain

[Andy]

Show me an example (actual URL) not working.

Here's the picture that went missing after I changed the local storage image path:

 

[Rodolfo]

Send me FTP access, it must be an issue in the router. inbox@chevereto.com

 

[Andy]

Send me FTP access, it must be an issue in the router. inbox@chevereto.com

Yeah, it's weird, apparently I can see all images on /explore but in fact when I click any of them all of them are page not found.

Email sent!

 

[Andy]

Just looked into the httpd log, it says:

2015-09-26 09:18:15.044 INFO [162.253.133.238:54798-0#site] File not found [/home/site/public_html/i/BStp.md.jpg]
2015-09-26 09:18:15.048 INFO [162.253.133.238:54798-1#site] File not found [/home/site/public_html/i/Bb28.md.jpg]
2015-09-26 09:18:15.987 INFO [162.253.133.238:54798-2#site] File not found [/home/site/public_html/i/BMHW.md.jpg]
2015-09-26 09:18:16.049 INFO [162.253.133.238:54798-3#site] File not found [/home/site/public_html/i/BCb9.jpg]
2015-09-26 09:18:16.074 INFO [162.253.133.238:54798-4#site] File not found [/home/site/public_html/i/rKYA.jpg]
2015-09-26 09:18:16.129 INFO [162.253.133.238:54798-5#site] File not found [/home/site/public_html/i/rGax.jpg]
2015-09-26 09:18:16.999 INFO [162.253.133.232:53045-0#site] File not found [/home/site/public_html/i/B2mA.md.jpg]
2015-09-26 09:18:17.015 INFO [162.253.133.232:53047-0#site] File not found [/home/site/public_html/i/BE6x.jpg]
2015-09-26 09:18:17.194 INFO [162.253.133.232:53045-1#site] File not found [/home/site/public_html/i/BzpC.md.jpg]
2015-09-26 09:18:17.366 INFO [5.254.65.25:11536-0#site] File not found [/home/site/public_html/i/lrSB.jpg]
2015-09-26 09:18:17.369 INFO [5.254.65.25:25123-0#site] File not found [/home/site/public_html/i/lNg7.md.jpg]
2015-09-26 09:18:17.370 INFO [5.254.65.25:53128-0#site] File not found [/home/site/public_html/i/lB5D.md.jpg]
2015-09-26 09:18:17.477 INFO [5.254.65.25:57216-0#site] File not found [/home/site/public_html/i/FGCR.md.jpg]
2015-09-26 09:18:17.487 INFO [5.254.65.25:11203-0#site] File not found [/home/site/public_html/i/F1wQ.md.jpg]
2015-09-26 09:18:17.494 INFO [5.254.65.25:25431-0#site] File not found [/home/site/public_html/i/F3LB.md.jpg]
2015-09-26 09:18:17.495 INFO [5.254.65.25:31305-0#site] File not found [/home/site/public_html/i/la7u.md.jpg]
2015-09-26 09:18:17.497 INFO [5.254.65.25:60475-0#site] File not found [/home/site/public_html/i/FTdD.md.jpg]
2015-09-26 09:18:17.551 INFO [5.254.65.25:11536-1#site] File not found [/home/site/public_html/i/5ZIP.md.jpg]
2015-09-26 09:18:17.556 INFO [5.254.65.25:25123-1#site] File not found [/home/site/public_html/i/5IqR.md.jpg]
2015-09-26 09:18:17.557 INFO [5.254.65.25:53128-1#site] File not found [/home/site/public_html/i/52mQ.jpg]
2015-09-26 09:18:17.661 INFO [5.254.65.25:57216-1#site] File not found [/home/site/public_html/i/5Ee7.md.jpg]
2015-09-26 09:18:17.682 INFO [5.254.65.25:11203-1#site] File not found [/home/site/public_html/i/5zJB.md.jpg]
2015-09-26 09:18:17.688 INFO [5.254.65.25:31305-1#site] File not found [/home/site/public_html/i/59lD.md.jpg]

I think it tries to access the local storage, while the file is already moved to external storage.
I also have moved the webserver to the new box, it still have the same issue (it's literally /i/ folder is on the 'real' external box)
Could you please give me clue how to debug this? Because the my chevereto is now partially down
If I try to access /explore all says page not found.

 

[Rodolfo]

You should have a record or a log of the things that you are touching in your server. In this case if those files are in an external storage then you must change the image_storage_id for the conflicting images.

 

[Andy]

All of my images are in external storage now, and all of the image storage has been updated from the SQL.

 

[Andy]

I just FRESH INSTALLED chevereto and after I switched local storage to external storage all pages went not found, so in this version I've validated Chevereto has serious problem with external storage.

 

[Andy]

Now can't even login, always bounced back to login screen.

Go on give a shot http://site.pictures

 

[Rodolfo]

Sorry but we are out of support hours (local time here is 1.46AM).

 

[Andy]

Yeah I know, but the weird thing is I did fresh install and it went error right after I activated the SFTP external storage API.

Then I went back to my existing installation state (already running one) I can't even login.

 

[Andy]

Hi Rodolfo

 

[Rodolfo]

Hi, my live production site has been down for 4 days

Check your email, I just fixed your website.

 

[Andy]

Check your email, I just fixed your website.

Thank's for your heroic support man, I really appreciated it.

 

[Rodolfo]

 

[Andy]

Just wondering why my external storage quota is different with the total external storage accumulative:

 

[Rodolfo]

Most likely the system isn't keeping a right record of those counts. I won't worry about it but you can go to your database and fix those numbers.

 

[Andy]

Most likely the system isn't keeping a right record of those counts. I won't worry about it but you can go to your database and fix those numbers.

But how can I fix them?
By running some queries?
How to ask the system to recalculate those images?

 

[Rodolfo]

The system won't recalculate that, just do a sum query then update the value.

 

[Andy]

The system won't recalculate that, just do a sum query then update the value.

Which table?

 

[Rodolfo]

chv_storages store the value, the sum you get it on chv_images