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Reviewing Contact page form silently fails

Version
4.4.2
PHP version
8.3.6
Database driver
MariaDB
Database version
10.11.13
Web browser
any
E

evil

Chevereto Member

Reproduction steps​

  • Open the website as a guest or logged-in user
  • Navigate to the default Contact page (/contact)
  • Fill in all required fields in the contact form
  • Click the Send button

Unexpected result​

  • The page simply reloads after clicking Send
  • No success message or confirmation dialog is displayed
  • No error message is shown to the user
  • No email is sent to the configured contact address
  • No visible indication that the form submission was processed

Error log message​

  • No relevant errors are recorded in the application logs
  • No server-side mail errors are logged
  • The issue appears to fail silently without triggering any exception or log entry
 
I don't like how the contact page works, is just a wrapper for sending email. I think that it will be better to implement own contact handling, with admin inbox directly on the system instead of relying on email.
 
Is this a known issue with the latest build? I am seeing the same thing. contact form fails to send, but all other email works.
 
I still have this issue even on the latest version. All other services are also using SMTP API sending through my server and they work correctly, only the contact form fails to send emails.
 
Same issue here, contact form doesn't do anything nor test-mail, both silently failing. Already created new support ticket - but it looks like it got removed?
 
I'm sorry for the confusion, when deprecating PHP pages I forgot to mention the changes on "Contact page" functionality.

The "Contact page" functionality is currently working only when using PHP pages. For non PHP pages I suggest using a simple "Here's our contact data" custom page.
 
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