can't update from 3.20.9 to 3.20.12

[lioncomputer]

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▶ Reproduction steps

1. [Example: Update from X to Y]
2. [Example: Open the website]
3. [Example: Go to /upload and upload a X image]

😢 Unexpected result

[Example: The website responds with a 500 error, in some routes it is just a white screen. The debug from the server is... ]

📃 Error log message

[Example: Must attach/paste the server error log relevant to this issue]

 

[lioncomputer]

Hi

I am getting this error while I try to update to the latest version which is 3.20.12:
17:14:15 Can't connect to internal API (action:ask)
my installed version is 3.20.9

I even tried the manual update and transferred all files to the server
but I am getting this error:
403 Forbidden

 

[Rodolfo]

403 Forbidden

Which kind of web server are you using?

 

[lioncomputer]

Which kind of web server are you using?

I am using nginx

 

[Rodolfo]

17:14:15 Can't connect to internal API (action:ask)

For API connectivity issues you should refer to the curl/fgc log of your server. With no information I can't give you any kind of hint.

I even tried the manual update and transferred all files to the server
but I am getting this error:
403 Forbidden

You should fetch the nginx error log to determine why is throwing that error (HTTP forbidden). Nginx rules are provided in your server block, not by the application layer.

Cheers,
Rodolfo.

 

[Rodolfo]

Dear @lioncomputer,

Unfortunately, this ticket has more than 14 days without a reply or feedback from you. We will now consider this ticket abandoned and its status is now closed.

Please, don't hesitate to create a new ticket if this matter is still causing you trouble. If this is already solved you can ignore this message.