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Can't enter license key after updating to v4.1.3

user_86a47

Chevereto Member
*️⃣ Must open one ticket per issue. If you are experiencing multiple issues don't hesitate to create multiple tickets for each issue.

▶ Reproduction steps
  1. Update container to v4.1.3
  2. Attempt to "Enter license" on the website.
  3. Enter license popup does not appear.
😢 Unexpected result

Enter license popup does not appear.

📃 Error log message

[Mon May 13 15:09:33.742380 2024] [mpm_prefork:notice] [pid 1] AH00163: Apache/2.4.59 (Debian) OpenSSL/3.0.11 configured -- resuming normal operations
[Mon May 13 15:09:33.742419 2024] [core:notice] [pid 1] AH00094: Command line: 'apache2 -D FOREGROUND'
Restarting Mail Transport Agent (MTA): sendmail.
192.168.1.100 - - [13/May/2024:15:07:42 -0700] "GET / HTTP/1.1" 200 24830 "https://pics.houseplants.cc/dashboard/?license" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
192.168.1.100 - - [13/May/2024:15:07:44 -0700] "GET / HTTP/1.1" 200 24830 "https://pics.houseplants.cc/dashboard/?license" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
192.168.1.100 - - [13/May/2024:15:07:53 -0700] "GET /dashboard/?license HTTP/1.1" 200 18457 "https://pics.houseplants.cc/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
Restarting Mail Transport Agent (MTA): sendmail.
192.168.1.100 - - [13/May/2024:15:09:53 -0700] "GET /dashboard/?license HTTP/1.1" 200 18458 "https://pics.houseplants.cc/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
192.168.1.100 - - [13/May/2024:15:09:56 -0700] "GET /dashboard/?license HTTP/1.1" 200 18457 "https://pics.houseplants.cc/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
192.168.1.100 - - [13/May/2024:15:10:00 -0700] "GET /dashboard/?license HTTP/1.1" 200 18457 "https://pics.houseplants.cc/dashboard/?license" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
192.168.1.100 - - [13/May/2024:15:10:03 -0700] "GET /dashboard/?license HTTP/1.1" 200 18457 "https://pics.houseplants.cc/dashboard/?license" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
192.168.1.100 - - [13/May/2024:15:11:15 -0700] "GET /dashboard/?license HTTP/1.1" 200 18457 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0"
 
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