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Can't delete some users

lovedigit

👽 Chevereto Freak
▶ Reproduction steps
  1. I am not sure how to reproduce it. I can't delete some users account.
  2. I creaeted a new test account to make sure that it is not my session misconfiguration. I could delete the newly created test account without issue.
  3. It also happens, why I try to move albums into another album.
  4. To reproduce album bug, create two album. Go to Album > select an album > Choose "Move Album" action > choose destination album > Press Ok.
  5. Album won't be moved. It throws an error "An error occurred. Please try again later." I have shared the error log at the bottom.
  6. Any pointers to solve this will be highly appreciated.
😢 Unexpected result

337_po8TU5rFJO.png

📃 Error log message

Fatal error [400]:
Request denied (auth_token)
Triggered in /app/routes/route.json.php at line 22

Stack trace:
#0 /lib/G/classes/class.handler.php(235): G\Handler->{closure}()
#1 /lib/G/classes/class.handler.php(135): G\Handler->processRequest()
#2 /app/web.php(478): G\Handler->__construct()
#3 /app/loader.php(299): require_once('/app/web.php')
#4 /index.php(20): include_once('/app/loader.php')
 
Last edited:
Always one issue per ticket. Please respect that, don't open one ticket for two different issues.

1. Request denied auth token means that the session token expired. Not Chevereto handled.
2. I was able to detect the album bug but is not related to the trace you shared, I fixed it for the next release already.
 
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