Cannot install update

[tkassis]

Hi, I recently tried updating to the newest version. I deleted all my files (since my website isn't up yet) and uploaded everything from the folder I downloaded from Chevereto but now when I try to to install it I get the attached error. (I tried following the instructions on Chevereto but that didn't work either). Any advise?

Also when I look at the error log every single error on there is PHP related. I know I set all my folders to use PHP 5.4 (my host is Arvixe).

 

[Rodolfo]

You should not remove all the files, you should overwrite just some files. Anyway, this request must be forwarded to @greggarvixe who handles the Arvixe related issues.

 

[tkassis]

Thank you for clarifying. I tried initially doing that but I kept getting errors when replacing the files. Something to do with the file being too large. How do I forward the thread to greggarvixe?

 

[greggarvixe]

Hi @tkassis,

I believe you are the one who also wanted the max upload limit increased. I'll reach back out to you directly via email.

 

[greggarvixe]

@tkassis your max upload limits have been increased. Please let me know if you have any further issues trying to upgrade or upload files.

 

[tkassis]

Arvixe was kind enough to reset my Chevereto installation but now the problem is that I can no longer use my Chevereto username (tkassis) and password to log in to the Chevereto panel (my website is assembledatoms.com).

 

[greggarvixe]

@tkassis I've sent you an email with the username/pass you were set up with.