Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.

Please keep in mind:

• This community is user driven. Be polite with other users.
• Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
• Purchase a Pro Subscription to get access to active software support and faster ticket response times.

Support response

• Extra Support is delivered within 24-hours.
• Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
• Bug Tracking requires an active Chevereto self-hosted subscription.
• Community Help is user driven. Be polite with other users and do not expect official support.

Support checklist

• Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
• Confirm that the server meets the System Requirements
• Check for any available Hotfix - your issue could be already reported/fixed
• Read documentation - It will be required to Debug and understand Errors for a faster support response