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Wide image upload problem

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JLarsson

Chevereto Member
Users have reported issues when uploading wide jpg-images.
I have one JPG (23000 x 2144) it's only 3.6MB but nothing happens when you browse and select it for upload. 1 cm of white is added to the bottom of the upload screen upload screen (hard to explain) but no upload button or icon appears.
Tested on demo.chevereto.com and same problem there. Nothing shows in my error log.

The image is here, for testing purposes: http://zimg.se/panorama.jpg

I can successfully upload images up to 25MB on my server, it goes pretty fast. Maybe 4 seconds.
I tried increasing to 300 second php execution time but same thing.
I seems like something goes wrong when the aspect ratio is way off, like it is on panoramic images.
 
Just tested the demo, no issues. http://demo.chevereto.com/image/72a

Most likely is a client-side issue (web browser), if you can narrow down all the information regarding to the client request I will check if I can replicate this issue.
 
Okay browser issues again, why didn't I think of that...
Just checked on demo.chevereto.com and on zimg.se It works just fine with Chrome and Firefox but IE11/Edge not so good. Nothing happens when you select and Open the image-file in the Open dialog. No thumbnail is shown, so the problem appears before the actual Upload button is pressed.
I have 2 test machines, Windows 7 Pro x64 with IE11, it doesn't work. Windows 10 Pro x64, built-in IE11 and Edge, none of these work.
Both machines are bone stock, just installed from iso and all Windows Updates installed. No addins, plugins. Only latest Flash player on the Windows 7 machine.
 
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I won't mind that much about Microsoft web browsers, they always use their own standards and is amazing that in 2016 we still need to patch things just for MS based browsers. Every other major browser works fine and if Edge doesn't work is because they implemented something in their own way or something like that.

I will try to check what is going on but I doubt in an easy fix for this.
 
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Rodolfo said:
I won't mind that much about Microsoft web browsers, they always use their own standards and is amazing that in 2016 we still need to patch things just for MS based browsers. Every other major browser works fine and if Edge doesn't work is because they implemented something in their own way or something like that.

I will try to check what is going on but I doubt in an easy fix for this.
Click to expand...

I agree, the sad thing is that on my sites 36% uses MS browsers according to my log file statistics.
 
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