• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Website is hanging

friv

Chevereto Member
Hello

Before of couple of days my site start to load without ending. Ram is ok Cpu is ok. When i restart server website is back online for some about 1 minute or sometimes less, and then again go down.
I am running 3.12.1 version of Chevereto. Did i must enable somewhere cash in cpanel or WHM,or something else cause this problem? Thanks
 
Did i must enable somewhere cash in cpanel or WHM,or something else cause this problem?
With the information that you have provided is impossible to identify the problem that you are experiencing.

Servers are complex systems, start checking your server error logs.
 
Thanks Rodolfo for replay

I have just check error log from cpanel, and he show latest result from 23 November

From support on chat they say this:
We would personally recommend modification of the following variables:

query_cache_size
tmp_table_size
max_heap_table_size
thread_cache_size

How can i access those cache files?
 
Back
Top