Video cannot be uploaded

[user_0094e]

*️⃣ Must open one ticket per issue. If you are experiencing multiple issues don't hesitate to create multiple tickets for each issue.

▶ Reproduction steps

1. Selecting a video file.
2. Select a category.
3. Click the Upload icon.

😢 Unexpected result




5.6MB .MP4 file

 

[user_0094e]

Turn off open_basedir

sudo apt install ffmpeg

after upload video file

Error report show

Invalid video file provided (610)

?What's this?

 

[Rodolfo]

?What's this?

chevereto/app/src/Legacy/G/functions.php at c8b0b3939daf4fcb271b5d613d2d9540c2847ec0 · chevereto/chevereto

Self-hosted Image and Video Hosting solution, your own Flickr/imgur alternative with your rules. - chevereto/chevereto

github.com

 

[user_0094e]

chevereto/app/src/Legacy/G/functions.php at c8b0b3939daf4fcb271b5d613d2d9540c2847ec0 · chevereto/chevereto

Self-hosted Image and Video Hosting solution, your own Flickr/imgur alternative with your rules. - chevereto/chevereto

github.com

:~$ which ffmpeg

/usr/bin/ffmpeg

:~$ which ffprobe

/usr/bin/ffprobe

:~$ ffmpeg -version

ffmpeg version 4.4.2-0ubuntu0.22.04.1 Copyright (c) 2000-2021 the FFmpeg developers

ffmpeg should be installed correctly.

But I don't understand how this error happens.

Is it a problem with the video file itself?

But I've tried several different MP4 files.

 

[user_4735f]

Turn off open_basedir

sudo apt install ffmpeg

after upload video file

Error report show



?What's this?

i got same error

 

[Rodolfo]

ffmpeg should be installed correctly.

But I don't understand how this error happens.

Is it a problem with the video file itself?

Never said anything about FFmpeg not being installed. I showed you how the system pass the upload to ffprobe, if that tells me "invalid file" then that's what Chevereto gets. Most likely the file is corrupted or your FFmpeg package doesn't support the file you are trying to upload.

Try with Chevereto Docker.

 

[Thirsty Tuck]

I have had all these same issues and tried several approaches. URL link (which does nothing) to include various MP4 resolutions with same error. Please advised as this was a selling point for me to sign on with the PRO version. Time is $$$! 🤔THANK YOU IN ADVANCE!!!

Please see attached... #3... snapshot = Size: 126.3 MB, File: MP4, Resolution: HD1920x1080p

 

[Rodolfo]

Please, this is self-hosted software. You must to do your part, which is to enable debug and show me these messages. I don't have access to your websites, I don't have access to your logs, you must provide the error logs.

Read: RE: Something went wrong

 

[sharemyimage]

Same error getting "Invalid video file provided (610)"

 

[Rodolfo]

Same error getting "Invalid video file provided (610)"

Same error, same response. Chevereto just pass the file to FFprobe binary and if FFprobe command output says "invalid file" then that's what Chevereto gets. Chevereto rely on FFprobe for detection, simple as that.

chevereto/app/src/Legacy/G/functions.php at c8b0b3939daf4fcb271b5d613d2d9540c2847ec0 · chevereto/chevereto

Self-hosted Image and Video Hosting solution, your own Flickr/imgur alternative with your rules. - chevereto/chevereto

github.com

I can't help you any further, the issue you have here is between you and the FFprobe binary.

Perhaps the file is corrupted or maybe the FFmpeg is outdated in your systems. Try uploading these videos as a zip to Google Drive to test on my own.

 

[user_4735f]

I found a solution to fix the error. You can edit your PHP configuration file and remove proc_open and proc_close from the disable_functions setting.

I discovered this solution by commenting out this code:

if (!$ffprobe->isValid($file)) {
  throw new Exception("Invalid video file provided", 610);
}

This revealed the actual error message: "The Process class relies on proc_open, which is not available on your PHP installation."

 

[Rodolfo]

@user_4735f Thanks, I've added two patches for covering this situation which will improve dealing with these issues. Patch #1 and Patch #2.

 

[sharemyimage]

I found a solution to fix the error. You can edit your PHP configuration file and remove proc_open and proc_close from the disable_functions setting.

I discovered this solution by commenting out this code:

if (!$ffprobe->isValid($file)) {
  throw new Exception("Invalid video file provided", 610);
}

This revealed the actual error message: "The Process class relies on proc_open, which is not available on your PHP installation."

after removing proc_open and proc_close, it is working fine now. Thanks for the solution.

 

[user_0094e]

After open proc_open and proc_close functions,Video can be uploaded now.

But after open video link show



Didn't see the video thumbnail generated either.

What caused it?

 

[Rodolfo]

What caused it?

Thumb wasn't generated, the system expects the thumb to always being generated.

 

[user_0094e]

Thumb wasn't generated, the system expects the thumb to always being generated.

Weird, I even open exec and shell_exec.

But it still reports an error.

Was any of the permissions not given enough?





The file is a vertical video shot on a cell phone.

I looked at the video thumbnail file that was generated.

It just doesn't show up on the web side.

After clicking Delete, the file remains in the folder.

 

[faker.king]

Weird, I even open exec and shell_exec.

But it still reports an error.

Was any of the permissions not given enough?

View attachment 5811
View attachment 5812
View attachment 5813

The file is a vertical video shot on a cell phone.

I looked at the video thumbnail file that was generated.

It just doesn't show up on the web side.

After clicking Delete, the file remains in the folder.

Have you managed to fix this error?
I have the same issue

 

[user_0094e]

Have you managed to fix this error?
I have the same issueView attachment 5826

No, the problem is still there.

I updated to v4.1.1, even though the ffmpeg environment should be fine.



I tried to download a video from demo.chevereto.com to upload to my site.



Uploading is fine now.

But, came up thumbnail issue.



I found that it should be a file permissions issue.



I manually changed the 600 to 644 and the thumbnails show up.





But opening the link still reports an error > Undefined array key "thumb"

Looked at the server error log.

18:50:44.322034 2024] [proxy_fcgi:error] [pid 905:tid 139909915915840] [remote xxx.xxx.122.17:0] AH01079: failed to make connection to backend: localhost
18:50:44.322088 2024] [proxy_fcgi:error] [pid 905:tid 139909924308544] [remote xxx.xxx.171.11:0] AH01079: failed to make connection to backend: localhost
18:52:59.347879 2024] [core:error] [pid 904:tid 139909605385792] (13)Permission denied: [remote xxx.xxx.xx.xx:0] AH00132: file permissions deny server access: /home/admin/domains/xxx.xxx/private_html/images/2024/04/27/Public-toilet.fr.jpeg, referer: https://xxx.xxx/explore/recent
18:53:02.671157 2024] [core:error] [pid 904:tid 139909580207680] (13)Permission denied: [remote xxx.xxx.xx.xx:0] AH00132: file permissions deny server access: /home/admin/domains/xxx.xxx/private_html/images/2024/04/27/Public-toilet.fr.jpeg, referer: https://xxx.xxx/explore/recent
19:06:58.528703 2024] [proxy_fcgi:error] [pid 2685:tid 139909748061760] [remote xx.xx.35.162:0] AH01067: Failed to read FastCGI header
19:06:58.528787 2024] [proxy_fcgi:error] [pid 2685:tid 139909748061760] (104)Connection reset by peer: [remote xx.xx.35.162:0] AH01075: Error dispatching request to :
19:22:20.978492 2024] [proxy:error] [pid 937:tid 140651620046400] (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /usr/local/php81/sockets/admin.sock (localhost:8000) failed
19:22:21.067901 2024] [proxy_fcgi:error] [pid 937:tid 140651620046400] [remote xx.xx.35.162:0] AH01079: failed to make connection to backend: localhost
19:22:22.614259 2024] [proxy_fcgi:error] [pid 937:tid 140651611653696] [remote xxx.xxx.xxx.xx:0] AH01079: failed to make connection to backend: localhost, referer: https://xxx.xxx

Guess it could be a problem with my PHP-FPM environment configuration.

Or maybe SSL/HTTPS (private_html) or (public_html) permissions issue?

Or maybe .htaccess issue?

No solution found so far.

 

[sharemyimage]

after removing proc_open and proc_close, it is working fine now. Thanks for the solution.

The video is currently being stored on the local disk instead of being stored on S3, what could be the reason?

 

[Rodolfo]

The video is currently being stored on the local disk instead of being stored on S3, what could be the reason?

Storage needs to be enabled for video, by default existing storage is enabled for images.

Chevereto v4.1.0

💅 Added display_title to full screen listing viewer Listing viewer will now show display_title at the top of the image.

chevereto.com