• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Upload from the album page doesn't work

wptechsupport

wptechsupport

Chevereto Member
Hello,

As suggested on the community forums, we're creating a new bug report.

We're using the software as an internal image hosting, for our clients mostly.

Therefore, we wish all images related to the specific client to end up in the client's album.

However, when we open the album, we cannot upload the images there, as the button doesn't work. We have to go to the homepage and select the album and then upload it.

I have added an attachment image, that shows the console when the upload button is used.

Do note, that we have managed to reproduce this on two different installations(different servers). At the moment we would like to keep the 2nd URL private(probably could see it in license data). If any type of troubleshooting from our side is needed we are happy to help.

The image is from our public website, but the same thing happens on the private one.

Thank you all for your help in advance
 

Attachments

  • upload-issue.png
    upload-issue.png
    67.1 KB · Views: 21
On a default installation I'm unable to reproduce the issue. You need to describe the whole context required to cause this.
 
Hello Rodolfo,

If it might be easier for you, I can provide you with admin access to the site where the issue is happening?

I would just need a safe way of sending credentials.

In general, then you create an album, go into it and click on upload directly to the album, nothing happens.
 
wptechsupport said:
If it might be easier for you, I can provide you with admin access to the site where the issue is happening?
Click to expand...
For bugs I prefer if you manage to replicate the issue first in our infra (Docker). That way we can easily determine where the situation is, either a lib, code, config, etc. If you manage to replicate the situation there then we can declare it a bug.

Code: 
PF trigger error: target doesn't exists init {context: document, selector: '#anywhere-upload-input'}

You made a customization in which you preserved upload functionality but you got rid of the buttons/elements. Reason why upload fails for you is because you removed snippets/anywhere_upload.

You may want to change the Upload user interface to Route /upload
👉

Image upload | V3 Docs

Documentation for Chevereto image hosting software (V3)
v3-docs.chevereto.com v3-docs.chevereto.com
 
Hello Rodolfo,

Thank you for the troubleshooting of the issue.

We've tested the change(container > Route) and the upload now works as intended.

Highly appreciated for support!

Cheers!
 
You must log in or register to reply here.
Back
Top