upgrade unsuccessful

[twm]

Hi,
I can’t upgrade to 3.18.0.
After clicking update, the webpage is blank and nothing is displayed.


Server1
Nginx / php 7.4 / 7.2 /MariaDB 10.3
v3.17.0---->v3.8.0 unsuccessful
v3.17.1---->v3.8.0 unsuccessful

Server2
Nginx /php 7.4/ MariaDB 10.4
v3.16.2--->v3.8.0 unsuccessful
v3.17.0---->v3.8.0 unsuccessful

 

[Rodolfo]

Dear user,

Kindly check the troubleshoot and provide relevant server error log details.

Troubleshot | V3 docs

Documentation for Chevereto V3

v3-docs.chevereto.com

Also, check the hotfix https://chevereto.com/community/threads/3-18-0-issues.12929/ (regarding imagick)

 

[twm]

Fatal error: Uncaught Intervention\Image\Exception\MissingDependencyException: PHP Fileinfo extension must be installed/enabled to use Intervention Image. in /www/www/default/www.demo.com/app/vendor/intervention/image/src/Intervention/Image/ImageManager.php:137 Stack trace: #0 /www/www/default/www.demo.com/app/vendor/intervention/image/src/Intervention/Image/ImageManager.php(27): Intervention\Image\ImageManager->checkRequirements() #1 /www/www/default/www.demo.com/app/vendor/intervention/image/src/Intervention/Image/ImageManagerStatic.php(33): Intervention\Image\ImageManager->__construct() #2 /www/www/default/www.demo.com/app/vendor/intervention/image/src/Intervention/Image/ImageManagerStatic.php(45): Intervention\Image\ImageManagerStatic::getManager() #3 /www/www/default/www.demo.com/app/loader.php(243): Intervention\Image\ImageManagerStatic::configure() #4 /www/www/default/www.demo.com/index.php(20): include_once('/www/www/defaul...') #5 {main} thrown in /www/www/default/www.demo.com/app/vendor/intervention/image/src/Intervention/Image/ImageManager.php on line 137

 

[Rodolfo]

Version 3.18 added support for Imagick and to do that it requires the Fileinfo extension.

Requirements | V3 docs

Documentation for Chevereto V3

v3-docs.chevereto.com

Simply install the Fileinfo extension and restart the server.

 

[twm]

upgrade has been successful, thank you