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Upgrade help from 4.0.8 to current version

Status
Not open for further replies.
Version
4.0.8
Website URL
https://www.photopallet.com
PHP version
8.1.28 /etc/php/8.1/apache2/php.ini
Database driver
MySQL
Database version
8.0.37-0ubuntu0.22.04.3
Web browser
edge
S

STAMINA

Chevereto Member
Attention: No official support is provided at Community Help, this is for users helping each other. If you want official support go to chevereto.com/support

Hey folks, my site is Photo Pallet and I am requesting assistance on how to upgrade from 4.0.8 to the current version. I have tried the instructions here, https://v4-docs.chevereto.com/application/installing/updating.html, but when I click the check upgrades button, it only links me to the updating.html page, and does not performt the upgrade. Any assistance is appreciated.
 
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STAMINA said:
when I click the check upgrades button, it only links me to the updating.html page, and does not performt the upgrade.
Click to expand...
Of course, one-click upgrade was introduced in Chevereto v4.0.11, you are running 4.0.8 so the procedure for you is to download and unzip the update in the application filesystem.

The manual instructions for upgrading are the same as installing, https://v4-docs.chevereto.com/application/installing/installation.html#using-release-package (download the package, upload it to your server, unzip the file).

cPanel instructions: https://v4-docs.chevereto.com/guides/cpanel/app-files.html
Plesk instructions: https://v4-docs.chevereto.com/guides/plesk/app-files.html
 
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The install instructions are not clear or do not work (for me)

I've uploaded chevereto_4.1.4_a63dcebd26aa.zip to the root of my SFTP folder, then logged in to the server using SSH and typed the following command unzip chevereto_4.1.4_a63dcebd26aa.zip -d public_html/

Then I got a logged extracting all the files looking something like this

...
inflating: public_html/app/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/Coordinate/AspectRatio.php
inflating: public_html/app/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/Coordinate/TimeCode.php
inflating: public_html/app/vendor/php-ffmpeg/php-ffmpeg/src/FFMpeg/Coordinate/Point.php
inflating: public_html/app/vendor/kevinlebrun/colors.php/LICENSE
inflating: public_html/app/vendor/kevinlebrun/colors.php/composer.json
inflating: public_html/app/vendor/kevinlebrun/colors.php/src/Colors/Color.php
inflating: public_html/app/vendor/kevinlebrun/colors.php/src/Colors/InvalidStyleNameException.php
inflating: public_html/app/vendor/kevinlebrun/colors.php/src/Colors/NoStyleFoundException.php
inflating: public_html/app/vendor/kevinlebrun/colors.php/src/Colors/RecursionInUserStylesException.php
extracting: public_html/app/vendor/kevinlebrun/colors.php/src/Colors/Exception.php
inflating: public_html/app/vendor/mlocati/ip-lib/README.md
...

But my site is completely broken now. I'm trying top update from 4.0.9 to the latest version. I've download the version from https://chevereto.com/panel/downloads while logged in to my account

I've followed the following steps https://v4-docs.chevereto.com/application/installing/installation.html#using-installer-software now if I go do mydomain.com/

but currently when I go to /dashboard/settings I get the following error

Something went wrong
Please try again later. If the problem persist don't hesitate to
contact the system administrator.
2024-10-09T13:00:29+00:00 • 67067e6d62653
 
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Updating from 4.0.9 to 4.0.10 does seem to work. I now tried my luck to update from 4.0.10 to the latest version and get on /dashboard

Error: Unable to load FFProbe: Executable not found, proposed : ffprobe, Unable to load FFProbe: Executable not found, proposed : ffprobe

And the whole upper navigation is not clickable.

Do I need to update from 4.0.9 to 4.0.10, 11, 12, ect?

Just did that and it just seems to break on 4.1.+
 
Last edited:
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You can always update from 4.x to latest, the problem is that in some releases there are new system requirements or changes that could break your installation.

This usually is not an issue, but the longer you delay updates the worse it gets. There's also the cache factor for which you need to check to make sure you are loading the updated files.

Regarding the probe issue, that's self explanatory. It is saying that there's no ffmpeg in your installation. We distribute ffmpeg only via Docker, and VPS. We don't include ffmpeg in the chevereto zip file.
 
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Ok, my issue is that if I update beyond 4.0.x the update fails (or at least my site doesn't work anymore)

What are the requirements for 4.1.x, because I can't see anything logical on my end what I'm missing and on the download page there are not requirements listed.
 
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user_f7e38 said:
What are the requirements for 4.1.x
Click to expand...
You can start reviewing the changes/requirements here: https://releases.chevereto.com/4.X/4.1/4.1.0.html (4.1.0 to 4.1.4)

user_f7e38 said:
I can't see anything logical on my end
Click to expand...
There's a log report which you are ignoring:

user_f7e38 said:
Something went wrong
Please try again later. If the problem persist don't hesitate to
contact the system administrator.
2024-10-09T13:00:29+00:00 • 67067e6d62653
Click to expand...
1728570183735.png

 
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Finally figured it out. The theme was causing the issue! Just had a hunch an moved back to "Peafowl" which made everything work again. There was nothing in the logs or anything that could hint at this issue, so I'm also still nog sure what the issue was.
 
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user_f7e38 said:
There was nothing in the logs or anything that could hint at this issue, so I'm also still nog sure what the issue was.
Click to expand...
I just showed you the "something went wrong" and instead of investigate that you tell us that you don't know what happened.

🤷
 
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