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Update Licence Issue

D

dmaidment

Chevereto Member
Good Evening,

This evening I have tried to update from v:3.20.13 > v3.20.14 via the Dashboard the software asks for my licence key

update error.PNG

When I put my licence key in, the update errors out instantly...

dasdsa.PNG

I have checked the licence file can be read (it has permissions 0777 on cPanel) and it is present.

I don't have a server error log but I can provide the info pane on the Dashboard

Capture.PNG

Thanks in advance for any help given

p.s. I have already tried uploading the Hotfix as mentioned to no joy, any more questions I will do my best to answer.
 
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