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Unknown Error when attempting to update to V3.20.14. After being asked for my V3 licence key, the installer errors out and does not complete.

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wolfy4redtails

Chevereto Member
Dear user, kindly note that Tech Support is free, but please note:

  • ⚠️ Check hotfixes first
  • ⏳ Ticket response time is within 72-hours if you need a faster response purchase Extra Support
  • 🇨🇱 Support is delivered in CLST working hours
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▶ Reproduction steps
  1. [Example: Update from X to Y]
  2. [Example: Open the website]
  3. [Example: Go to /upload and upload a X image]
😢 Unexpected result

[Example: The website responds with a 500 error, in some routes it is just a white screen. The debug from the server is... ]

📃 Error log message

[Example: Must attach/paste the server error log relevant to this issue]
 
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