sangracer
Chevereto Member
I failed to upload my image today, it was still working yesterday.
Link: https://1hinh.com/
Link: https://1hinh.com/
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Welcome to the Chevereto user community!
Here users from all over the world gather around to learn the latest about Chevereto and contribute with ideas to improve the software.
Please keep in mind:
- 😌 This community is user driven. Be polite with other users.
- 👉 Is required to purchase a Chevereto license to participate in this community (doesn't apply to Pre-sales).
- 💸 Purchase a Pro Subscription to get access to active software support and faster ticket response times.
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Chevereto Support CLST
Support response
- 🤴 Extra Support is delivered within 24-hours.
- 🦄 Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
- 📅 Bug Tracking requires an active Chevereto self-hosted subscription.
- 🏥 Community Help is user driven. Be polite with other users and do not expect official support.
Support checklist
- ⚠️ Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
- ✅ Confirm that the server meets the System Requirements
- 🔥 Check for any available Hotfix - your issue could be already reported/fixed
- 📚 Read documentation - It will be required to Debug and understand Errors for a faster support response
- Status
Solution
I'm sorry that you are having issues with Chevereto. Kindly note that this situation isn't odd by any means as this is exactly what we expect when something wrong goes on.
What is needed to do now is to debug to determine what's exactly the malfunction affecting your system so we can quickly assists you further. Note that you will require to understand our error reporting and follow our debug guide.
Is this something you feel comfortable doing on your own? Let us know your findings to quickly help you. You can also purchase Extra support to let us do all this for you.
What is needed to do now is to debug to determine what's exactly the malfunction affecting your system so we can quickly assists you further. Note that you will require to understand our error reporting and follow our debug guide.
Is this something you feel comfortable doing on your own? Let us know your findings to quickly help you. You can also purchase Extra support to let us do all this for you.
I understand your frustration, but I can't guess errors. I'm sorry but with the feedback provided I can't assist you further.
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Dear @sangracer, I'm sorry that you are experiencing this issue.
Kindly note that in this support section you must follow the procedure detailed on the post template. I'm afraid that you didn't comply with that guideline so we can't provide you Tech support at this time.
Next time you open a new ticket kindly follow the instructions so we can provide you a faster and more professional Tech Support response. Don't feel bad, it happens all the time. No worries!
Do you feel comfortable with Tech Support? Too much trouble? We offer Extra Support which allows us to handle all this issue directly in your behalf.
Kindly note that in this support section you must follow the procedure detailed on the post template. I'm afraid that you didn't comply with that guideline so we can't provide you Tech support at this time.
Next time you open a new ticket kindly follow the instructions so we can provide you a faster and more professional Tech Support response. Don't feel bad, it happens all the time. No worries!
Do you feel comfortable with Tech Support? Too much trouble? We offer Extra Support which allows us to handle all this issue directly in your behalf.
- Status