Unable to pass the recaptcha verification

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EugeneB

Network license
License owner
Website URL
<private>

Chevereto version
3.11.1

Description of the issue
we have enable recaptcha however we are unable to login even after check on the option "I am not robot" and it show a green tick on the recaptcha.

it show the error The reCAPTCHA wasn't entered correctly
 

Rodolfo

Chevereto Developer
Chevereto Staff
Make sure that all the files are properly updated. Any previous modification/override must be merged to reflect the latest release contents. This also applies to cache (basically, the files are on the disk but cache is using old files).

If that doesn't help send me server access to inbox@chevereto.com (FTP is enough) so I can debug the thing for you.
 

Rodolfo

Chevereto Developer
Chevereto Staff
Your re-captcha key is wrong. Fix it and it will work for you, I've disabled recaptcha for your website so you can login and fix the key.
 
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