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Welcome to the Chevereto User Community!
Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.
Please keep in mind:
- This community is user-driven. Always be polite and respectful to others.
- Support development by purchasing a Chevereto license, which also gives you priority support.
- Go further by joining the Community Subscription for even faster response times and to help sustain this space
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Chevereto Support CLST
Support response
- Extra Support is delivered within 24-hours.
- Pro Subscription ticket response time is within 7 days on Software Support, Bug Tracking and RFC.
- Bug Tracking requires an active Chevereto self-hosted subscription.
- Community Help is user driven. Be polite with other users and do not expect official support.
Support checklist
- Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
- Confirm that the server meets the System Requirements
- Check for any available Hotfix - your issue could be already reported/fixed
- Read documentation - It will be required to Debug and understand Errors for a faster support response
Something went wrong: ⚠ errorId #682a8c7c6c7bc04e
- Thread starter Nurullaev
- Start date
I'm sorry that you are having issues with Chevereto. Kindly note that this situation isn't odd by any means as this is exactly what we expect when something wrong goes on.
What is needed to do now is to debug to determine what's exactly the malfunction affecting your system so we can quickly assists you further. Note that you will require to understand our error reporting and follow our debug guide.
Is this something you feel comfortable doing on your own? Let us know your findings to quickly help you. You can also purchase Extra support to let us do all this for you.
What is needed to do now is to debug to determine what's exactly the malfunction affecting your system so we can quickly assists you further. Note that you will require to understand our error reporting and follow our debug guide.
Is this something you feel comfortable doing on your own? Let us know your findings to quickly help you. You can also purchase Extra support to let us do all this for you.