• Welcome to the Chevereto User Community!

    Here, users from all over the world come together to learn, share, and collaborate on everything related to Chevereto. It's a place to exchange ideas, ask questions, and help improve the software.

    Please keep in mind:

    • This community is user-driven. Always be polite and respectful to others.
    • Support development by purchasing a Chevereto license, which also gives you priority support.
    • Go further by joining the Community Subscription for even faster response times and to help sustain this space
  • Chevereto Support CLST

    Support response

    Support checklist

    • Got a Something went wrong message? Read this guide and provide the actual error. Do not skip this.
    • Confirm that the server meets the System Requirements
    • Check for any available Hotfix - your issue could be already reported/fixed
    • Read documentation - It will be required to Debug and understand Errors for a faster support response

Service Temporarily Unavailable

linker

Chevereto Member
Hello, I found my website is down today . before that I update the chevereto3.7.1 and use the PHP7. I don't do anything without let the plesk update by himself auto.
when you open the website https://zhen.us it show :
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

and I enter the plesk ,found it show :Error: The domain or website zhen.us cannot be activated because it was suspended by your hosting provider.

the error_log show:
[Mon Feb 15 03:26:41.209230 2016] [proxy_fcgi:error] [pid 13901:tid 139984785176320] [client 207.46.13.128:35731] AH01071: Got error 'Primary script unknown\n'

I check this error in plesk forums ,they say :This issue was caused by the first issue with rewrite rules. You need to set correct rewrite rules to fix it as well. but I don't change the rewrite anything in the chevereto .

Can you help me to deal with the problem? thanks
 
Back
Top