Server error ( internal server error)

[rinku2012]

Hello,

i am getting the below error message while uploading pictures. This is happening to my other users too. This started recently. i dont see any error log under the folders

• 1.PNG - Server error (Internal server error)

can you help me
let me know if you need anything from my side

 

[Rodolfo]

Hi,

Those kind of incidents can be debugged using debug mode 3. Other common issues are listed here: https://chevereto.com/community/thr...ed-expecting-in-and-other-common-issues.4280/

Do please send me FTP access to debug it for you and hopefully fix it quickly.

inbox@chevereto.com

Cheers,
Rodolfo.

 

[rinku2012]

Hi Rodolfo, i have sent you the ftp details

 

[Rodolfo]

Unfortunately you forgot to indicate the URL of the website.
Please always indicate all relevant details and please send me the website URL.

 

[rinku2012]

i sent the website url in email

 

[Rodolfo]

I found an odd issue, here:

[02-Jun-2017 18:22:31 America/New_York] SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '-738,26) chv_images
LEFT JOIN chv_storages ON chv_images.image_storage_id = chv_' at line 4

I've already patched this issue (it is related to listing, not image upload).

Regarding the actual issue you reported, I didn't find any error log to help me with that. Most likely the server just gone away and nothing was logged.

In any case, I'm aware that we need better log control and I'm working to improve that stuff.

Cheers,
Rodolfo.

 

[rinku2012]

Thanks for your Help Rodolfo