Server error (Internal server error) "AGAIN"

[anyimg]

Website URL
<private>

Chevereto version
3.11.0

Description of the issue
There's another script that does not work on php 7 yet (Use php5.6.37)

I've re-downloaded v3.11.0 and replaced all the files, but the problem still exists.

 

[Rodolfo]

In this case, I'm unable to help you because you are not giving me any log entry and you didn't included server access when opening this ticket.

I won't ever get tired of saying this: I do not have any access to Chevereto based websites. I cannot help if you don't provide me something to work with. I cannot tell whats wrong by just telling me that "keeps failing" because I don't have access to the system files running your website. I delete every access once the tickets gets closed so please don't ever forget to include these details even if this is not your first ticket.

I repeat: I do not have access to any website running Chevereto. When requesting support you must include everything that could allow me to help you like logs and server access.

 

[prasid]

Same problem for me, please tell me what I will provide?

• index.jpg - Server error (Internal server error)

 

[emits]

For me, the same problem appears from time to time.
- try, fix and optimize the MySQL database, in my case it solves the problem.

I have Php 5.6.37 and MySQL 5.5.31 - and everything works.

 

[Rodolfo]

Thanks for the feedback, please note that this issue has been already identified and fixed: https://chevereto.com/community/threads/error-500-3-11-0.10244/

If somehow you still have issues, open a new ticket and don't forget to include server access to speed up the process.

 

[anyimg]

I had to install php 7 next to php5.6
php7 has been customized to chevereto and solved the problem